Hi All, how does one check is a power supply for a UD3 still in warranty and if it is whats the process to replace? Hi Archie, End customer hardware
Continue readingIGEL UD3 Troubleshooting and Support Articles in the IGEL Community
Issues to configure multi displays on IGEL OS 11.
Hello, I browsed through the doc and these forums but didn’t find the answer to my problem. We have configured a profile with: • User Interface /Display /Number of screens
Continue readingI have an Igel UD3-LX60 with OS 11 and a Logitech Cam C922: I connect the IGEL to the Windows 2019 RDS farm, video is ok, but microphone does not work.
I have an Igel UD3-LX60 with OS 11 and a Logitech Cam C922: I connect the IGEL to the Windows 2019 RDS farm, video is ok, but microphone does not
Continue readingWe’re having trouble to redirect USB Headsets to our Citrix environment on IGEL OS.`
Hello everyone, we’re having trouble to redirect USB Headsets to our Citrix environment. Citrix: Windows Server 2016, Shared Desktops IGEL: UD3’s, IGEL OS 11.07.100 Headsets tried: Jabra Engage 65, Plantronics
Continue readingWho is familiar with vmware black screen issues after login?
Hi all, who is familiar with vmware black screen issues after login in combination with a Linux Horizon client? We have this problem from Igel devices and I thing it
Continue readingAre Bios Updates available for IGEL Devices
We would like to apply custom BIOS settings to our UD3 60’s…. I’m not immediately seeing any centralized BIOS settings management piece in UMS – would anyone be able to
Continue readingI need to run a command on reboot, or by pressing of the power button
Hi All, I need to run a command on reboot, or by pressing of the power button on the front of the unit – How might one accomplish this? (There
Continue readingCan’t upgrade a UD3 LX50 to OS10
So I recently acquired an older model Igel from eBay for my home lab – a ud3-lx 50ac and during the firmware update, it showing as failed. Error messages suggest
Continue readingError while saving Data in UMS 12 when trying to create a Configuration
Hi ! We just updated from UMS11 to 12 and made a fresh install of one of our UD3-LX-60 with OS12.1.110 (for testing purpose!). Trying to create and change some
Continue readingI get an error message “could not manage your device because of an internal error #37”
Hi, I just upgraded my first test device to OS 12 (UD3 LX 60) via USB install. When I try to join it to UMS via ICG (both version 12)
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