I’m trying to set up a UD3 as a web kiosk. I’ve created a profile that enables shadowing and can access it (so I know network connection is good), but
Continue readingIGEL UD3 Troubleshooting and Support Articles in the IGEL Community
How do you create an CSR for IGEL Cloud Gateway (ICG)
How do I create a CSR for Igel Cloud Gateway? I’m trying to order a SSL certificate for the appliance Have a look in this guide www.igel.com/wp-content/uploads/2018/01/IGEL-Software-Platform-Step-by-Step-Getting-Started-Guide-v1.pdf Thanks, Udo! I’ve
Continue readingIs it possible to join an IGEL OS to Active Directory and setup the device to autologon?
Would it be possible to join an IGEL device (UD3) to Active Directory and setup the device to autologon to the domain using the name of the device as the
Continue readingReceiptNOW.Elite devices are not being recognized in our IGEL thin clients
Our ReceiptNOW.Elite devices are not being recognized in our IGEL thin clients. Model M340C UD3 LX 50ac on 10.04.100.01. In “USB Devices”, it shows as “Unknown USB 1.10 Device (class
Continue readingUSB devices on IGEL thin clients need to be reseated/power cycled in order for them to work again
I’ve had reports of USB devices on IGEL thin clients needing to be reseated/power cycled in order for them to work again. Is this a known issue? Some sort of
Continue readingDo I need the MMCP license for using Citrix Browser Redirection?
Do I need the MMCP license for using Citrix browser redirection (docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html) – yes, if I understand this one correct: www.igel.com/multimedia-codec-pack/ Yes, as far as I remember and in accordance
Continue readingError adding IGEL devices to UMS – search finds the clients, but I can not add them because of an SSL connect error?
Hello, we use several devices, model UD2-LX40 and UD2-LX42. Now we got some UD2-LX10 devices. Interestingly enough, they are recognized as UD2-LX40ac. I want to add the devices to the
Continue readingIGEL UD6, trying to get 4K working over a KVM switch but the display settings shows connected through wrong HDMI vs Display Port?
Hi, we have got an Igel UD6, we’re trying to get 4K working over a KVM switch however this seems to be failing? The display settings show that the thin
Continue readingNumlock turn itself off overnight on IGEL OS?
Hi all – anyone seen numlock turn itself off overnight? I use various LX models (mix of v5 and v10) with Windows 7 VDI, but I’ve even seen it with
Continue readingiPhone connected to IGEL OS via RDP redirection, can’t see photo library on the phones
Hi, I have a RDSH 2016 environment where my Igels connect with. All USB redirection is working well but the technicians in the plant have to upload pictures taken with
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