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IGEL Community Archives
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IGEL UD3 Troubleshooting and Support Articles in the IGEL Community

July 26, 2018 IGEL Community Archives

Numlock turn itself off overnight on IGEL OS?

Hi all – anyone seen numlock turn itself off overnight? I use various LX models (mix of v5 and v10) with Windows 7 VDI, but I’ve even seen it with

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July 16, 2018 IGEL Community Archives

iPhone connected to IGEL OS via RDP redirection, can’t see photo library on the phones

Hi, I have a RDSH 2016 environment where my Igels connect with. All USB redirection is working well but the technicians in the plant have to upload pictures taken with

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July 11, 2018 IGEL Community Archives

The “suspending the system” window ia shown everyime we turn on an IGEL device?

Hi everyone, i have an issue with one of our UD3-LX. Not really sure if this is hardware or software related. Everytime I turn on the device the first thing

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July 3, 2018 IGEL Community Archives

How to use the terminal name for the Citrix Storefront login in IGEL UMS?

Hi, I have several IGEL UD3 Linux thin clients, and I am using the IGEL Universal Management Suite (UMS) to manage them. At the moment, I have to create a

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April 5, 2018 IGEL Community Archives

What happens if IGEL OS devices can’t connect to UMS (during maintenance, for example)

So I have a question regarding the update process for the UMS. I haven’t done an actual UMS update, firmware on our UD3 units yes, but not the actual UMS

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March 1, 2018 IGEL Community Archives

How to add a Disconnect button to Citrix Self-service configuration for IGEL OS in UMS?

Is there a way to get a “Disconnect” button or icon, when using the Citrix Self-service configuration for UD3 in UMS? Customer request… Hi, Generally the disconnect is doen from

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February 27, 2018 IGEL Community Archives

What is best to use in a VDI environment: IGEL UD 2 / 3 or IGEL Zero CLient?

Hi, a potential customer is asking me what he has to choose (read: what is best) to use in a VDI environment: Igel UD2/3-LX or Igel Zero CLient . I

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February 23, 2018 IGEL Community Archives

Assigning adminstrative tasks IGEL OS via a Profile

Is anyone successfully using the administrative tasks to assign profiles to thinclients? Assigning profiles via administrative tasks are shown assigned in UMS but not on the thinclients themselves Update: narrowed

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February 7, 2018 IGEL Community Archives

Best type of IGEL device to use in a VDI GPU accelerated environment?

Hi, which is the best type of Igel to use in a VDI GPU accelerated environment? (Maybe a new channel with the name Igel-hardware would be a good idea by

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January 9, 2018 IGEL Community Archives

Most powerful HDX3D hw client running with IGEL OS Linux?

Has anyone of you a powerful HDX3D hw client running with IgelOS Linux? Tried several Intel-based Clients, in my case Windows OS was a lot smoother, may because of better

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