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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL UD7 Troubleshooting and Support Articles in the IGEL Community

February 13, 2019 IGEL Community Archives

How to know which screen to connect to which IGEL thin client displayport?

Hello, We have workplaces with 2 and 3 screens. is a manual/best practice which screen to connect to which displayport (UD7) Hi, The UD7 respectively IGEL OS autodetects which displays

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January 23, 2019 IGEL Community Archives

Recommended WiFi dongles for IGEL OS?

Hello Team, We have some Thin Client devices using a USB wifi dongle; the Netgear A6210. Which after some research, does not seem to have Ubuntu compatible drivers. Is there

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January 9, 2019 IGEL Community Archives

Can’t update IGEL OS devices, receive ‘cant resolve ftp://update.igel.de.pub/osiv.ver’ error

Hey Guys, im trying to do an firmware upgrade on a UD pocket. and i have the firmware availible in UMS, but as soon as i trigger an update i

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December 13, 2018 IGEL Community Archives

What is the watts, amperes, and volts of the IGEL UD7 AC adaptor?

Does anyone here know the statistics of the UD7 A.C. adapter (watts, amperes, and volts)? Output: 12.0V – 5.0A – 60W MAX Thank you! Sorry, I didn’t specify… that is

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October 25, 2018 IGEL Community Archives

Does IGEL OS suppoty H.265 hardware encoding / decoding?

Hey guys, is IGEL OS already supporting H.265 hardware encoding / decoding? And if so, on which LX Models? Don’t think it’s supported already, since MMCP only supports H.264 Hm…

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August 1, 2018 IGEL Community Archives

IGEL UD6, trying to get 4K working over a KVM switch but the display settings shows connected through wrong HDMI vs Display Port?

Hi, we have got an Igel UD6, we’re trying to get 4K working over a KVM switch however this seems to be failing? The display settings show that the thin

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