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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL UDC Troubleshooting and Support Articles in the IGEL Community

May 1, 2023 IGEL Community Archives

Is a BIOS Update needed on IGEL OS

Hi all, in what case must a bios update been done? Is this only for UDC converted pc’s or also for UD3-LX machines? I never had to do this, even

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March 5, 2021 IGEL Community Archives

How to deploy IGEL OS via network / PXE boot?

Good day! To install OS11 over the network/PXE do I have to set up a separate server or can I use the UMS server? Thank you! Separate server –> kb.igel.com/udcdepl-11.0/igel-os-deployment-appliance-manual-10347220.html

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December 15, 2020 IGEL Community Archives

IGEL OS devices are randomly rebooting and reporting new system configuration changes upon boot

Hi All, looking for clues, have 80 IGEL’s that randomly are rebooting and reporting new system configuration changes when no one is doing it. Looking for clues on how to

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November 20, 2020 IGEL Community Archives

Is it possible to change the Windows Embedded OS to IGEL OS 11.04.240 on the old UD6 (H830C) devices?

Hi! Beside our new IGEL UD3 LX with IGEL OS 11.04.240 we still have some old IGEL UD6 LX (H830C) with Windows Embedded 3.12.100. Is it possible to change somehow

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November 17, 2020 IGEL Community Archives

Setting up SCCM Add-On, ICG connect goes in and out wouldn’t register to UMS

We’re setting up our SCCM Add-On today, it came with OS 11.03.580, ICG connect goes in and out wouldn’t register to UMS. The kb wasn’t clear where to obtain later

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October 29, 2020 IGEL Community Archives

Device with 2 x LAN and 1 x WLAN, how can I ensure, that only one license is required?

Hi all, A customer has bought notebooks with 2 x LAN and 1 x WLAN, which will be converted to (mobile) UDCs. How can the customer ensure, that only one

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September 22, 2020 IGEL Community Archives

How to install and configure the IGEL UDC Appliance

Hi all, I ́ve some trouble with configuring the UDC Appliance. The Appliance can ́t get ready for Deployment once I do not enable and start the internal DHCP service.

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June 9, 2020 IGEL Community Archives

Is it possible to Upgrade a IGEL UDC V2 to V3 like this one via UMS?

Is it possible to Upgrade a UDC V2 to V3 like this one via UMS? Or do I have to recreate / rebuild the PC with the V3 Stick from

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June 3, 2020 IGEL Community Archives

Is there a ISO or OVA file available for IGEL OS 11?

Hello, is there a iso or ova file available for IGEL OS 11, so i can test things on a virtual IGEL OS 11? Of course – go to www.igel.com/software-downloads/workspace-edition/

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May 28, 2020 IGEL Community Archives

Ideas for scailing IGEL deployment from 10k to 65k plus IGEL OS devices

Does anyone have experience with hosting IGEL firmwares on servers other than the UMS server(s)? We are a large organization with roughly 180 facilities all over the U.S. Currently we

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