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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL UDC Troubleshooting and Support Articles in the IGEL Community

May 13, 2020 IGEL Community Archives

Password reset of AD User on IGEL OS

Hi all, I ́ve a question regarding password reset of AD User: Once the customer resets a User AD Password to the setting: User must change password on next logon,

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May 12, 2020 IGEL Community Archives

Cisco Jabber lose their settings on IGEL OS, please help

hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also

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May 11, 2020 IGEL Community Archives

How to update a Dell Wyse Thinclient to IGEL OS? Does UDC/OSC require a license?

Maybe it’s a simple thing, but i can’t seem to find the answer for it. If i want to update let’s say a Dell Wyse Thinclient 5070 to IGEL OS

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April 30, 2020 IGEL Community Archives

IGEL OS not able to connect to Citrix StoreFront 1912?

We use Igel UDC ver 10.03 to access Citrix 7.15. they have been working well. I upgraded SF from 7.15 to latest 1912. but UDC is not able to SF.

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April 21, 2020 IGEL Community Archives

How to connect IGEL UD Pocket with Fortinet client to the UMS over form anywhere?

Hi, i.m not sure this the right channel but i gonna give it a try. I want that the UDP’s can communicate outside the company to the UMS and vice

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April 1, 2020 IGEL Community Archives

How to define a setting for changing Users AD password within a Citrix session on IGEL OS?

Hi all, is it possible to define a setting for changing Users AD password within a citrix session, that this is only possible once the password is expired? Thanks and

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March 26, 2020 IGEL Community Archives

What is the easiest way to deploy hundreds of IGEL OS thin client?

Hi all. I need to know what the procedure is, if I want to deploy hundreds of IGEL OS on thin client. That’s possible ? It is possible, depending on

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March 5, 2020 IGEL Community Archives

Does UD3-LX support IGEL OS 11?

Does UD3-LX support OS11? In general yes, but it depends from your modell; UD3-LX60, UD3-LX 51, UD3-LX 50 Specific model is UD3-LX 51ac This is our ONLY IGel manufactured thin

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February 28, 2020 IGEL Community Archives

How to erase the flash drive on an LG thin client with Win10 IoT OS installed and install IGEL OS via UMS?

Question: Just received a LG thin client with Win10 IoT OS installed and want to erase/flash to test with the IGEL OS (deploy from UMS) , any ideas? I would

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February 24, 2020 IGEL Community Archives

Error “UC1-LX No valid license” booting IGEL OS device

OK, I have a question, I have had to manually remove Licenses from the IGEL Licenses Portal for devices that have been off line for more than a year so

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