Good morning, Does anyone have any suggestions for a quick disconnect key from ICG? We auto launch the user into a Xen Desktop session and would like to easily disconnectContinue reading
Imprivata Troubleshooting and Support Articles in the IGEL Community
How to clear IGEL logs apart from reimaging the device and is there an issue if the logs were full?
Hi All, I had to enable debug mode for Citrix and Imprivata for about a week on all devices (Old Dell PCs converted to IGEL) to capture logs for anContinue reading
Experiencing login delays launching Citrix session using Imprivata ProveID Embedded or using Citrix StoreFront
We are experiencing login delays when trying to launch a Citrix virtual desktop session using Imprivata ProveID Embedded (configured in an IGEL profile) or using Citrix StoreFront (configured in aContinue reading
How to easily add a prefix to the IGEL OS device name when I add clients to a certain directory?
Hi all, Quick question. Is there a way to easily add a prefix to the device name when I add clients to a certain directory? I was thinking about makingContinue reading
How to workaround Imprivata certificate refreshes that dont require a downtime for our end users on IGEL OS?
We are about to hit our imprivata ssoCA.cer expiration date and im trying to find a way to renew this cert without having to reboot all our igels after aContinue reading
Imprivata but it will not tap out on IGEL OS 11.05.100
Apologize if I didn’t see this asked before.. but anyone seeing an issue on 11.05.100 where you can tap into Imprivata but it will not tap out? Seems to haveContinue reading
Solution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!
I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to ourContinue reading
How to push a button to restart the IGEL OS thin client with the Imprivata overlay?
Hi Everyone! Do you know if there is a way to push a button to restart the IGEL thin client with the Imprivata overlay? If im correct it is aContinue reading
IGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At someContinue reading
Imprivata issues where tapping out off the session wont work on IGEL OS 11.04.240
Good morning Community members, I got a question about imprivata appliance mode. We are using igel os 11.04.240 with a cardreader Omnikey 5021CL but we got a strange issue thatContinue reading