I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our
Continue readingImprivata Troubleshooting and Support Articles in the IGEL Community
How to push a button to restart the IGEL OS thin client with the Imprivata overlay?
Hi Everyone! Do you know if there is a way to push a button to restart the IGEL thin client with the Imprivata overlay? If im correct it is a
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingImprivata issues where tapping out off the session wont work on IGEL OS 11.04.240
Good morning Community members, I got a question about imprivata appliance mode. We are using igel os 11.04.240 with a cardreader Omnikey 5021CL but we got a strange issue that
Continue readingWith native USB redirection in a IGEL UMS profile, the video portion works and the microphone does not
Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a
Continue readingWhich minimum Version of IGEL OS is working and supported for Imprivata SSO?
Hi all, which minimum Version of IGEL OS is working and supported for Imprivata SSO? E.g. Customer has different OS v4 Versions in use. Is there an Overview with the
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
Continue readingWith Imprivata appliance mode the device is basically stuck at the badge tap/logon screen?
Imprivata appliance mode: Anyone come across an issue where the device is basically stuck at the badge tap/logon screen? The only resolution is to reboot the device. We’ve seen this
Continue readingIs there any way to verify that the CA cert we are using for Imprivata on IGEL OS is trusted
Is there any way to verify that the CA cert we are using for Imprivata is trusted? If the cert is added and correct path is specified, wouldn’t it be
Continue readingUSB webcam working in our Citrix desktop (1912 LTSR), running 11.03.580 (CWA 2004) not working for all apps
Trying to get a USB webcam working in our Citrix desktop (1912 LTSR), running 11.03.580 (CWA 2004). Is there still no 64-bit webcam redirection support in the Linux CWA? Skype
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