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Logs Troubleshooting and Support Articles in the IGEL Community

June 12, 2021 IGEL Community Archives

How to enable “User Login History” section for devices in IGEL UMS?

Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,

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June 10, 2021 IGEL Community Archives

Receiving HTTP Error 500 during file transfers after upgrading to IGEL UMS 6.7

Hello everyone, I recently updated UMS to 6.7. Now we have problems with file transfer. We get a http error 500. It seems that the generic user IGEL_INTERNAL_FIRMWAREUPDATE_USER does not

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June 8, 2021 IGEL Community Archives

How to setup a hotkey combo to bring up Wifi settings for our users in appliance mode on IGEL OS?

I’m sure I’m being a dope, but where can I setup a hotkey combo to bring up Wifi settings for our users in appliance mode? No, never, we are her

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June 7, 2021 IGEL Community Archives

High CPU utilization on your IGEL UMS server in 6.07.100?

Anyone ever deal with high CPU utilization on your UMS server in 6.07.100? My QA box (2 vCPU, 8GB) is a slug right now with Apache (RM GUIserver) just crushing

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June 7, 2021 IGEL Community Archives

How to save custom user data to IGEL OS, where to save files?

Hi all, we deployed “mousepad” for users who want’s to create some offline notes. Which path can they used for saving their notes on the IGEL OS? If they save

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June 7, 2021 IGEL Community Archives

What is the shortcut or hotkey to disconnect active Citrix Workspace App session running on IGEL OS?

Hey, is there any shortcut or hotkey in citrix workspace app for linux for igel (in wyse it’s F11), to directly disconnect an active citrix session, so you’re able to

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June 2, 2021 IGEL Community Archives

Help implementing Citrix Browser Content Redirection with “server fetch, client render” and a http proxy?

Hi, did anybody successfully implement Citrix Browser Content Redirection (BCR) with “server fetch, client render” and a http proxy? From what I can see from “netstat -t”, the Igel TC

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May 25, 2021 IGEL Community Archives

Error “Internal error: java.lang.NullPointerException See log files for details” pushing licenses after updating to IGEL UMS 6.07

Hi everyone. We recently updated to UMS 6.07. When I try to push licenses, I get the message “Internal error: java.lang.NullPointerException See log files for details. Hi Carlo, is there

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May 20, 2021 IGEL Community Archives

Ticks & Tips to speed up launch time for applications populated by Citrix

Hello everyone, I was curious if anyone is aware of any tricks to help speed up launch time for applications populated by Citrix. I am running the Native IGEL setup,

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May 20, 2021 IGEL Community Archives

Help getting USB camera’s to work on my IGEL OS

Hello everyone, i’m quite new to the use of IGEL and i ran into a problem.. I tried to get usb camera’s to work on my IGEL’s but nothing seems

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