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Logs Troubleshooting and Support Articles in the IGEL Community

September 26, 2023 IGEL Community Archives

A french keyboard is not configured after login logoff

Hello, we are forcing a french keyboard on a specific IGEL device. The first login in the Citrix session does apply the french profile, but after the session is disconnected/reconnected,

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September 25, 2023 IGEL Community Archives

How to redirect a Video Device to VMware Horizon and IGEL OS?

Hi IGEL Experts, Our customer have a truble in the USB video device can’t redirect to VDI ! IGEL OS= 11.07.170 USB video divice= Logictech C922, IGEL OS session >

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September 22, 2023 IGEL Community Archives

How to enable UMS users to only reboot devices?

Hello, we want to give some people the possibility to reboot some devices. We gave them the permission to reboot all devices in one directory. How is it possible that

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September 21, 2023 IGEL Community Archives

Can we prepoulate configurations for the UMS Console?

Hello All! Is it possible to auto populate the server address & port # on the UMS console login. I rolled the UMS out to some managers and want them

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September 20, 2023 IGEL Community Archives

Using the IMI API for IGEL UMS, it doesn’t return any results.

When I’m running the api to check for thinclients, it’s not returning any results. can anyone assist? I ran the /umsapi/v3/thinclients after authentication and this is what I get: “`HTTP/1.1

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September 20, 2023 IGEL Community Archives

How can I enable jobs in UMS if greyed out?

Hello All, I have a qq. How can I enable jobs in UMS. Currently, it is grayed. I believe I have admin access so I’m not sure why it’s not

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September 14, 2023 IGEL Community Archives

IGEL UMS doesn’t start after upgrade.

Hi all, We have a customer that update UMS 12.01.110 to 12.02.110 and now cannot open it (Neither login window). Has no HA and tested as Administrator. Updated UMS server

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September 13, 2023 IGEL Community Archives

Will /tmp persist through a IGEL OS reboot?

will /tmp persist through a reboot? In short: no is there a dir/partition i can move a file to to persist on a reboot? In short: yes! 😉 lol where

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September 13, 2023 IGEL Community Archives

How to use the Logitech Keyboard K400+ in an Horizon View session

Hi, I am using firmware 11.8.440.01. I have trouble to use the Logitech Keyboard K400+ in an Horizon View session. The Logitech USB Receiver is shown in the list of

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September 8, 2023 IGEL Community Archives

Can we asssign IGEL configurations based on language?

Hello, how can we configure settings to a specific value (for example language to ‘Nederlands’ ) but still allow the end user to modify these specific settings if needed? When

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