We have an issue with the newest iGEl firmware (iGEL OS 11-11.05.120) on Dell Latitude 5420 Rugged laptops. We have iGel installed on the laptops to to get to our
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Experiencing login delays launching Citrix session using Imprivata ProveID Embedded or using Citrix StoreFront
We are experiencing login delays when trying to launch a Citrix virtual desktop session using Imprivata ProveID Embedded (configured in an IGEL profile) or using Citrix StoreFront (configured in a
Continue readingAny modifications done by IGEL to the Citrix Workspace App on IGEL OS?
Dear all, depending the citrix workspace app. Are there any modifications done by IGEL or is it the same as we can download from Citrix Website? If so, can you
Continue readingAfter logging into WVD on IGEL OS 11.05.100 we get a white box
Someone has issues as well with using the WVD client on an Igel thinclient? We are experiencing some issues… Currently on 11.05.100. Issue we have with the WVD client: When
Continue readingHow to force the user to log in with their Microsoft Authenticator after they have entered their user and password on IGEL OS?
I am looking at how we can force the user to log in with their Authenticator after they have entered their user and password. We log in with VMware Horizon
Continue readingIGEL OS losing connection to COM port
Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingIGEL OS is shown as offline in the UMS, but I’m using it, it’s online, but can’t VNC or update it?
Hey guys, I have a device that is currently showing as offline in the UMS and shows the last boot time as 3/31. I’m currently logged into the device right
Continue readingHow to use an external SQL server as the UMS database?
hi there — new to IGEL and just installed my 1st UMS server (HA mode) on Ubuntu 18.04 LTS. Ran through the install which wants to use an external database
Continue readingSimple script to gather IGEL logs and settings to a centralized location so to easily download
Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log
Continue readingHelp me understand running tcpdump using the IGEL registry settings?
Might anyone be able to help me understand running tcpdump using the Igel registry settings? I’m familiar with tcpdump in general. However, why does the thin client have multiple tcpdump
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