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Microphones Troubleshooting and Support Articles in the IGEL Community

April 9, 2021 IGEL Community Archives

How to configure IGEL OS microphone, earphone, audio jack to be always enabled?

Hello, I have a question about IGEL peripheral use. Is there a way to set the microphone/earphone jack’s to always be enabled instead of only being recognized after a reboot?

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March 24, 2021 IGEL Community Archives

Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio in IGEL OS

Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio Hello everyone, I had a recent case where a customer wanted his Bluetooth headset to be in mobilityarena.com/bluetooth-profiles-protocols-hsp-a2dp-avrcp-hfp/ (Headset

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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March 5, 2021 IGEL Community Archives

When WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100

Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment

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February 24, 2021 IGEL Community Archives

With native USB redirection in a IGEL UMS profile, the video portion works and the microphone does not

Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a

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February 24, 2021 IGEL Community Archives

Webcam integrated microphone is not capturing audio on IGEL OS?

Morning all. I am experiencing a challenge with capturing audio with a webcam integrated microphone. The device appears in Sound Preferences, and it isn’t muted, but when I attempt to

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February 15, 2021 IGEL Community Archives

Help as Microphone is not detected on IGEL OS

Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop

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February 10, 2021 IGEL Community Archives

Is there any posibility to set a noice reduction for an analog headset in IGEL OS?

Hi, is there any posibility to set a noice reduction for an analog headset in Igel OS? We currently have some workers with an logitech h150 headset on an Igel

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February 2, 2021 IGEL Community Archives

How to disable the built in Webcam and Microphone on IGEL?

Hey is there a way to ignore Webcam Microphones on Igel OS? We are using Citrix HDX Streams, but often the Webcam Mic is the standard audio input device on

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January 18, 2021 IGEL Community Archives

Help with PowerMic-II and also the onboard audio on IGEL OS?

Hi all, has anyone ever passed the dreaded PowerMic-II and also the onboard audio? We are able to pass the Mic without issue and it functions within Dragon, but that

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