Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingMicrophones Troubleshooting and Support Articles in the IGEL Community
Microphone being redirected or deteched on IGEL OS
I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on
Continue readingIssuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?
Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I
Continue readingProblems redirecting our Philips Digital Pocket Memo 8000, audio stops working
We have some problems redirecting our Philips Digital Pocket Memo 8000. Redirecting the storage works fine. But after reconnecting the device, while the citrix Session is active, the audio stops
Continue readingHow to configure IGEL OS microphone, earphone, audio jack to be always enabled?
Hello, I have a question about IGEL peripheral use. Is there a way to set the microphone/earphone jack’s to always be enabled instead of only being recognized after a reboot?
Continue readingImprivata but it will not tap out on IGEL OS 11.05.100
Apologize if I didn’t see this asked before.. but anyone seeing an issue on 11.05.100 where you can tap into Imprivata but it will not tap out? Seems to have
Continue readingAutomatically connect Bluetooth headset and enable HSP mode for bidirectional audio in IGEL OS
Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio Hello everyone, I had a recent case where a customer wanted his Bluetooth headset to be in mobilityarena.com/bluetooth-profiles-protocols-hsp-a2dp-avrcp-hfp/ (Headset
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingWhen WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100
Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment
Continue readingWith native USB redirection in a IGEL UMS profile, the video portion works and the microphone does not
Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a
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