Users are connecting through Citrix Netscaler and using a Microsoft Lifecam HD-3000 which is verified to work by the Igel site. My problem is that the audio isnt coming through
Continue readingMicrophones Troubleshooting and Support Articles in the IGEL Community
Trouble using a webcam in MS Teams through an RDS & VMware Horizon session on IGEL OS
Hi, I know it is a much spoken subject but…..I still have trouble using a webcam in Teams through an RDS & Horizon session (Horizon is also connection to a
Continue readingDoes IGEL OS support Citrix Browser Content Redirection (BCR)?
Does anyone know, if It is possible to use Citrix BCR (browser content redirection) from an Igel OS client and access the local webcam and microphone inside the redirected web
Continue readingIs there a way to disable the built-in mic via an IGEL policy or any way to control which default mic is being passed to Zoom?
Question for the group…we are testing Zoom VDI with IGEL’s CP and everything is working great. The only remaining issue is the current selection of the microphones. Looks like Zoom
Continue readingDell Latitude 3310, mic will work for a few seconds until it reverts back to internal mic
We have just received 25 latitude 3310 two-in-one laptops which have dual array microphones unlike all the old laptops that have a single digital microphone, we have determined that if
Continue readingCan’t redirect audio from Logitech C930e webcam in Teams in RDSH environment?
Hi, for the RDSH environment we use a Logitech C930e webcam for teams. This webcam has also a microphone build in. Strange thing is I can only redirect the webcam
Continue readingIs there a special setting to allow audio connection/redirection on IGEL OS?
Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /
Continue readingWhat version of Cisco JVDI is installed in IGEL OS 11.03.100, 12.7.0 or 12.7.1?
We are trying to implement Cisco JVDI and are having some trouble. The IGEL OS 11.03.100 documentation states the version of JVDI installed is 12.7. We are taking that aas
Continue readingMicrophone is working on host but not in RDP session on IGEL OS?
Hi, I’m trying to get a remote desktop session with a working microphone working. I can see that the microphone is working on the host, but when i connect to
Continue readingBest RemoteFX setting for redirecting audio recording through Igel to to the RDSH 2016 environment?
I still have some trouble redirecting audio recording through Igel to to the RDSH 2016 environment. What is the best RemoteFX setting as in the screenshot? It depends from a
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