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Microphones Troubleshooting and Support Articles in the IGEL Community

May 4, 2020 IGEL Community Archives

Is there a special setting to allow audio connection/redirection on IGEL OS?

Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /

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March 27, 2020 IGEL Community Archives

What version of Cisco JVDI is installed in IGEL OS 11.03.100, 12.7.0 or 12.7.1?

We are trying to implement Cisco JVDI and are having some trouble. The IGEL OS 11.03.100 documentation states the version of JVDI installed is 12.7. We are taking that aas

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March 24, 2020 IGEL Community Archives

Microphone is working on host but not in RDP session on IGEL OS?

Hi, I’m trying to get a remote desktop session with a working microphone working. I can see that the microphone is working on the host, but when i connect to

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March 19, 2020 IGEL Community Archives

Best RemoteFX setting for redirecting audio recording through Igel to to the RDSH 2016 environment?

I still have some trouble redirecting audio recording through Igel to to the RDSH 2016 environment. What is the best RemoteFX setting as in the screenshot? It depends from a

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January 8, 2020 IGEL Community Archives

How to use a microphone that’s plugged into the 1/8 headphone jack through a VMware Horizon session on IGEL OS?

I am sure there’s a simple answer to this but I can’t find the right settings. I have a user that needs to use a microphone that’s plugged into the

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November 21, 2019 IGEL Community Archives

How to browse to a directory on the IGEL OS?

Hello, I need to be able to browse to this directory on the IGEL OS on my converted endpoint (/opt/Citrix/ICAClient). I logged in via SecureTerminal to the endpoint but I

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November 19, 2019 IGEL Community Archives

Olympus DR-1200 Dictation Mic record button does not work for dictation on IGEL OS?

I’m working with an Olympus DR-1200 Dictation Mic with MModal on a shared desktop. The microphone will pass audio but I have to manually press the record button via mouse

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November 5, 2019 IGEL Community Archives

How to install a Logitech c920 Webcam on Windows 7/10 within Citrix?

Is there a cut dry approach to install a Logitech c920 Webcam on Windows 7/10 within Citrix? We use the same camera on Win 10 VDI without issue Is there

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October 10, 2019 IGEL Community Archives

Skype virtualization pack with VMware Horizon View calls take about 7 seconds or so before audio can be heard

I’m seem to be able to repeat an issue that we somehow did not catch before. Incoming calls take about 7 seconds or so before audio can be heard. Sometimes

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July 25, 2019 IGEL Community Archives

How to manually set the default audio device priority on IGEL OS?

Hi, I was wondering if someone knows how to manually set the default audio device priority. My preferred order would be Headphones, HDMI, Internal Reason is, the default now is

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