How would one go about troubleshooting swp authentication issue through ICG? It works fine internally, but when connecting through the ICG we get “Error in UMS user authentication” and the
Continue readingMicrosoft Active Directory Troubleshooting and Support Articles in the IGEL Community
IGEL support for Azure AD / SAML MFA
Can anyone speak to IGEL support for Azure AD / SAML MFA in Citrix Workspace? We have regulatory requirements around two-factor authentication, especially for users coming in over external connections.
Continue readingIGEL ICG with Let’s Encrypt Certificates
I’m having some issues configuring ICG with Let’s Encrypt Certificate (Certbot). I followed the following article to create the certificates. kb.igel.com/igelicg-2.02/en/recommendation-for-a-free-signed-certificate-for-icg-31601251.html I imported the following certs, I tried with both
Continue readingCan’t ping another IGEL thin client using COMPUTER NAME, not able to connect via name?
My thin client joined domain and my authentication is using AD. Using the network tools on the thin client, I ping another thin client using COMPUTER NAME. It didn’t work.
Continue readingProblem with Citrix storefront session logged off when the enduser disconnects or logs off the Citrix Session on IGEL OS
Hello Community! I am having an issue. I am running 11.03.500 on my units. We are connecting to a Citrix session via the storefront from Firefox. The problem that I
Continue readingCan’t login to the IGEL thin client, how can I reset the profile or change the authentication method back to local user name / password ?
Hey guys, I encountered a tricky scenario 1. Installed IGEL OS on my Thin Client and everything works fine. 2. Using AD authentication 3. Accidentally, screw up the NameServer and
Continue readingIs it recommended to have two IGEL ICG servers? Can you have multiple for HA purposes?
Our ICG server seems to periodically have issues not allowing new connections (using our AD credentials). Users just sit on the login screen with ‘Validating Credentials’ showing. A reboot of
Continue readingLogon to the IGEL UMS Webapp against the active directory is not working
logon to the ums webapp against the active directory is not working at the moment or not implemented yet? and yes – thx a lot to IGEL listen to us
Continue readingAD authentication via IGEL ICG?
AD authentication via ICG? In the local Network it is possible to use AD authentication for the users. is it also possible to use this via ICG for the home
Continue readingIGEL Releases UMS 6.05.100
IGEL RELEASES UMS 6.05.100 This is a big release and includes the NEW UMS Web App! What’s New: UMS 6.05.100 • New option to configure Windows firewall port exclusions in
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