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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Microsoft Azure Troubleshooting and Support Articles in the IGEL Community

June 14, 2023 IGEL Community Archives

Anyone have any experience setting up Azure File Sync on a Windows based Igel FW Server?

Anyone have any experience setting up Azure File Sync on a Windows based Igel FW Server? I would be careful with something like that. Files should sync automatically between UMS

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June 13, 2023 IGEL Community Archives

IGEL Onboarding with Azure AD and always get “Error #37”

Hi igelers (Yes, we need to think on a better name), We have 2 customers trying to do IGEL Onboarding with Azure AD and always get “Error #37” (Seems to

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June 12, 2023 IGEL Community Archives

Is there any quick IdP for IGEL Onboarding test that doesn´t need a credit card?

Hi people, Is there any quick IdP for IGEL Onboarding test that doesn ́t need a credit card for free demo, like Azure AD? Hi, so only for testing, one

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May 24, 2023 IGEL Community Archives

AVD and UDP shortpath

Hi all, we’re testing UDP shortpath. I’m following this guide to verify that the AVD client is connecting over UDP. RDP-Shortpath greatly enhances user experience in Azure Virtual Desktop (AVD)

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May 18, 2023 IGEL Community Archives

Updating the IGEL OS firmware via ICG Cloud Gateway

Hi Team, We are planning to update the IGEL OS firmware via ICG Cloud dateway over the WAN devices. Need to create the public FTP server in AWS or Azure

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May 3, 2023 IGEL Community Archives

Minimum requirements for an endpoint with Cosmos and connecting to Azure Virtual Desktops?

What are the minimum hardware requirements for an endpoint running Cosmos and connecting to Azure Virtual Desktops? What are the minimum hardware requirements if you add Microsoft Teams with Microsoft

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May 2, 2023 IGEL Community Archives

Special characters are not available in AVD and IGEL OS

Hello! Thanks for accepting me. We have a customer that are using Igel to connect to Azure Virtual Desktop, but characters like Apostrophe and other special characters are not available

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May 26, 2021 IGEL Community Archives

After upgrading to IGEL UMS 6.07 we are noticing higher memory usage

Hi all, I just upgraded from 6.03 to 6.07, and I’ve been noticing higher memory usage. Is there anything that would be causing this additional increase, or do I just

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April 22, 2021 IGEL Community Archives

Every 30 minutes the central portion of the screen goes black for about 0.5 seconds on IGEL OS 11.05.120 on a flashed Dell Wyse 3040

Hi All, Trialling WVD on IGEL… all appears to be working fine however we have noticed every 30 minutes the central portion of the screen goes black for about 0.5

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April 9, 2021 IGEL Community Archives

After logging into WVD on IGEL OS 11.05.100 we get a white box

Someone has issues as well with using the WVD client on an Igel thinclient? We are experiencing some issues… Currently on 11.05.100. Issue we have with the WVD client: When

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