Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingMicrosoft Azure Troubleshooting and Support Articles in the IGEL Community
IGEL ICG connection Error _Could not connect to secure gateway._ and _I/O error on GET request for..
Hello – We are having issues setting up our ICG. Our UMS is in the Azure cloud, the ICG is a separate VM in Azure. We followed this installation guide
Continue readingHow to publish Firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser
Quick question – I need to publish firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser (e.g. www.abc.com www.abc.com, www.cda.com www.cda.com on
Continue readingError: “igelrm_agent: ERROR: Server certificate doesn’t match” migrating UMS
Hello – We are migrating from a (working) local UMS to a private cloud UMS (Azure). I exported the working local certificate & imported into the cloud UMS. When the
Continue readingUnable to register IGEL OS device to fresh UMS install
Hello – We are migrating our UMS from a local server to a server in a private cloud and are unable to register our test device running OS 11.04.100.1 with
Continue readingWhat protocols are supported by the IGEL OS client to help with setting up firmware update repos?
Hello All. Looking to explore option of setting up repos in various geo location. What protocols are supported by the client? I have seen references in this thread to HTTP(S),
Continue readingNeed proxying UMS to Licensing server help?
HAs anyone experienced issues proxying UMS to Licensing server? It depends from a few factors, but yes, I had some issues. Is the connection test succesful or foes it fail
Continue readingThe button to activate the Azure ICG instance is deactivated, how can I reconnect the ICG?
Hi there, I took an ICG into operation today via Azure. The ICG is shown in the UMS as disconnected. The button to activate the ICG is unfortunately deactivated. How
Continue readingWVD client on IGEL OS 11.3.500 freezes after logging in with our Microsoft account?
Hi all, We’re testing out WVD on 11.3.500 and the client freezes after logging in with our Microsoft account. It works in 11.3.580 and I see an issue addressed in
Continue readingThe IGEL Cloud Gateway (ICG) is now available in the Microsoft Azure Marketplace!
This is very exciting news! The IGEL Cloud Gateway (ICG) is now available in the Microsoft Azure Marketplace! With ICG on Azure Marketplace admins can use the full ICG functionality
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