How do I customize or hide the error messages that show up when an RDS session disconnects or is unable to connect? For example, when a user’s RDS session disconnects
Continue readingMicrosoft RDP Troubleshooting and Support Articles in the IGEL Community
Problem with Epson document scanner to redirect into a RDP session via Native USB Redirection – Error “Cannot redirect USB device 04B8:0155 with multiple interfaces!”
We are having issues getting an Epson document scanner to redirect into a RDP session via Native USB Redirection. I’ve tried connecting a different brand of scanner and didn’t have
Continue readingLocal USB printers do not connect to the Citrix session on IGEL OS 10
Hello, we have 200 IGEL UD3-LX 50 Clients with Version 10.04.100.01, these clients are connecting via citrix Reciever to a Windows Desktop Server 2016. But the local USB printers do
Continue readingProblem sending key combinations via shadowing to our custom software on IGEL OS
Hi all, I’m facing problems with sending key combinations via shadowing to our custom software that is running on VMs that our thin clients are connecting to via RDP on
Continue readingHow to redirect the built in CD drive to the Terminal Server via an RDP session on IGEL OS?
Hello, we used UD Pockets to turn a bunch of Dell computers into IGELs. Does anyone know if it is possible to redirect the built in CD drive to the
Continue readingProblems with missing icons in IGEL OS 10
Hi everyone, we seem to be having a problem with missing icons in OS 10. I believe this happens when you disable certain firmware features, but I have yet to
Continue readingHow to configure Digital Persona Biometric readers with IGEL RDP?
Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,
Continue readingDoes anyone have a solution for location based printing through IGEL?
Does anyone have a solution for location based printing through igel? I am using the igel (linux) to connect to citrix vdi (Win 10) desktops. Thank you! I believe Thinprint
Continue readingHow toplayback DVD’s on IGEL OS?
Hi, i wonder if there is a possibility to playback DVD’s on IGEL OS? Some training video’s are on DVD and it would be handy if the local Totem media
Continue readingHow to seperate 2 screens on an RDP Sessions, IGEL OS is only showing a Full Screen RDP Session to Windows RDS.
hi all, does anyone know, how to seperate 2 screens on an RDP Session. Right now, my OS shows a Full Screen RDP Session to Windows RDS. What version of
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