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Microsoft RDP Troubleshooting and Support Articles in the IGEL Community

July 11, 2019 IGEL Community Archives

Local USB printers do not connect to the Citrix session on IGEL OS 10

Hello, we have 200 IGEL UD3-LX 50 Clients with Version 10.04.100.01, these clients are connecting via citrix Reciever to a Windows Desktop Server 2016. But the local USB printers do

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July 11, 2019 IGEL Community Archives

Problem sending key combinations via shadowing to our custom software on IGEL OS

Hi all, I’m facing problems with sending key combinations via shadowing to our custom software that is running on VMs that our thin clients are connecting to via RDP on

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July 3, 2019 IGEL Community Archives

How to redirect the built in CD drive to the Terminal Server via an RDP session on IGEL OS?

Hello, we used UD Pockets to turn a bunch of Dell computers into IGELs. Does anyone know if it is possible to redirect the built in CD drive to the

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July 1, 2019 IGEL Community Archives

Problems with missing icons in IGEL OS 10

Hi everyone, we seem to be having a problem with missing icons in OS 10. I believe this happens when you disable certain firmware features, but I have yet to

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June 21, 2019 IGEL Community Archives

How to configure Digital Persona Biometric readers with IGEL RDP?

Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,

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May 1, 2019 IGEL Community Archives

Does anyone have a solution for location based printing through IGEL?

Does anyone have a solution for location based printing through igel? I am using the igel (linux) to connect to citrix vdi (Win 10) desktops. Thank you! I believe Thinprint

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April 30, 2019 IGEL Community Archives

How toplayback DVD’s on IGEL OS?

Hi, i wonder if there is a possibility to playback DVD’s on IGEL OS? Some training video’s are on DVD and it would be handy if the local Totem media

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April 25, 2019 IGEL Community Archives

How to seperate 2 screens on an RDP Sessions, IGEL OS is only showing a Full Screen RDP Session to Windows RDS.

hi all, does anyone know, how to seperate 2 screens on an RDP Session. Right now, my OS shows a Full Screen RDP Session to Windows RDS. What version of

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April 18, 2019 IGEL Community Archives

How are organizations handling multiple technicians simultaneously logging in to the IGEL UMS?

How are organizations handling multiple technicians simultaneously logging in to the UMS? I have about 5 techs that need access to basic features (shadowing mainly) in the UMS and whoever

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April 4, 2019 IGEL Community Archives

Receive error “server unreachable” connecting to new RDS with two connection brokers in HA mode via IGEL OS

I set up a new RDS Farm 2016 with two connection brokers in HA mode and two session hosts. Now I have some problems with connecting the Igel LX clients.

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