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Microsoft RDP Troubleshooting and Support Articles in the IGEL Community

January 28, 2021 IGEL Community Archives

Problem with usb redirection with RDP sessions, copying to or from is nearly impossible

I have a problem with usb redirection with RDP sessions. It’s activated for Mass Storage devices. I can see the device and its contents. But copying to or from is

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January 12, 2021 IGEL Community Archives

Can’t shadow IGLE OS devices from UMS Web App

Hi All, we recently upgraded to ums 6.06.100 and now have UMS Web App available… what i notice is that i can’t shadow from there as it looks like no

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January 12, 2021 IGEL Community Archives

Fujitsu device running IGEL OS is not recognizing USB stick

A USB stick is not recognized. IGEL OS 11.03.530 Fujitsu client Hi Richard, locally or in a session (which one)? In a VMWare horizon session Could you try to use

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January 7, 2021 IGEL Community Archives

How to get Microsoft Teams on top of other apps for incoming call on IGEL OS?

Hello, I’ve got Teams Installed Teams on IGEL with OS11. Working very good. Only one annoying thing. The Users are Connected to RDP Session, when a Teams Call come in

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January 6, 2021 IGEL Community Archives

How to connect a COM Port device through VMware Horizon View client on IGEL OS?

Hi all, we have a customer who wants to use a Leica IPC (Serial port) on his Dell 5070 (Serial port as well) with OS 11.04.130. He wants to connect

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January 6, 2021 IGEL Community Archives

How do I provision local USB printers with IGEL to be mapped inside Citrix session?

Hi all… How do I provision local USB printer with iGel to be mapped inside Citrix session? The printer I’m testing at the moment is Canon (SOHO) but in prod

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January 5, 2021 IGEL Community Archives

Audio not always playing over the headset on IGEL OS

Hi, my customer mentioned that in the session not always automatically the audio is playing over the headset. I created a hotkey for the audio preferences and in this way

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January 2, 2021 IGEL Community Archives

Best practice for office based workloads and running the media apps locally on IGEL OS?

HI, We currently use RDSH 2012R2 using IGEL UD2 devices. We are due a refresh and one main requirement is better media (YouTube viewing, online streaming) At the moment the

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December 28, 2020 IGEL Community Archives

Problem getting USB webcam working when using RDP on IGEL OS?

I’m currently on the 11.04.240.01 IGEL OS release, and attempting to get a USB webcam working when using RDP. I have be unsuccessful in using either video redirection, or Native

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December 21, 2020 IGEL Community Archives

Automated Kerberos Authentication and SSO with IGEL OS

Authenticated Web Kiosks – Automated Kerberos Authentication and SSO with IGEL OS Hi IGEL Community! “Disclaimer: I’m an IGEL employee. What’s published here is my opinion and does not reflect

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