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Microsoft Teams Troubleshooting and Support Articles in the IGEL Community

December 2, 2020 IGEL Community Archives

Problem with Logitech C270 and Citrix Redirection om IGEL OS

Hi there, i have a problem with my Logitech C270 and my Citrix Redirection. I want to use this Igel UD3-LX51ac (version 10.06.190.01) with this Logitech C270, When i try

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November 9, 2020 IGEL Community Archives

Installing MS Teams locally on the IGEL – where is the download location for: “teams_[version].tar.bz2” archive and the “teams_[version].inf”?

I’ve just installed OS11 on a igel so I can try MS Teams locally on the Igel. Does anayone have a download location for: “teams_[version].tar.bz2” archive and the “teams_[version].inf” I

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November 5, 2020 IGEL Community Archives

MS Teams with Citrix – video will drop off a call after exactly 3-4 seconds on IGEL OS

We are attempting to make use of MS Teams Citrix redirection with IGEL and running into significant issues with webcams. Most of the time it detects the webcam twice, and

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November 5, 2020 IGEL Community Archives

Can’t connect to Microsoft Teams Meeting, VDI Solution with Citrix on IGEL OS?

Hi all, we can’t connect to Microsoft Teams Meeting, VDI Solution with Citrix Befor 3-4 Weeks it was possible. Is there an Issue known? 1:1 Call’s is working OS 11.04.215

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November 2, 2020 IGEL Community Archives

Does anyone have a solution for Teams flickering in Citrix on IGEL OS?

Hello everyone, we have a problem with the flickering of Teams in Citrix with Lenovo ThinkPad, firmware version 11.04.200.01, We have everything working well but employees find it understandably very

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October 30, 2020 IGEL Community Archives

IGEL OS 11.04.100 with MS Teams custom – partition when use shares his screen the screen turns black

recently i have installed igel 11.04.100 and installed the Teams partition. But when a participant shares his screen in teams the screen returns black. What can we do about this?

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October 23, 2020 IGEL Community Archives

How to deply an IGEL custom partition via ICG for WFH users?

I’ve been spending hrs trying to deploy MS Teams CP. It seems to deploy and work once on my test VM internally. Once it get reboot it would not work.

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October 23, 2020 IGEL Community Archives

Is there any way to tell from an IGEL perspective if the Zoom VDI plugin is actually being used when in a Zoom video call?

Is there any way to tell from an IGEL perspective if the Zoom VDI plugin is actually being used when in a Zoom video call? Specifically this plugin support.zoom.us/hc/en-us/articles/360041602711 In

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October 16, 2020 IGEL Community Archives

IGEL Thin Client UD2 with IGEL OS v11.04.130 using two Dell 22” monitors, second monitor problems

We are using IGEL Thin Client UD2 M250 endpoints with IGEL OS v11.04.130 and we are experiencing the following video behavior when using two Dell 22” monitors. Note we don’t

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October 14, 2020 IGEL Community Archives

How to integrate IGEL Clients into Lansweeper

Hey Guys, I need to integrate IGEL Clients into Lansweeper. It works with the root user, but from a security point of view I would like to avoid using the

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