Hi, I’m trying to get a remote desktop session with a working microphone working. I can see that the microphone is working on the host, but when i connect to
Continue readingMicrosoft Troubleshooting and Support Articles in the IGEL Community
How to setup IGEL ICG in a cloud hosted environment – Does IGEL offer a hosted solution?
Hi everyone. As so many are in a rush to remote work, I’ve been researching our options on setting up a ICG as right now we only have UMS running
Continue readingIGEL UMS Profiles not arriving on IGEL OS devices connected via ICG
Hello, I installed our ICG on Friday and was also able to successfully connect a notebook with UD Pocket to the ICG via the Internet using the ICG Agent Setup.
Continue readingCan I use Sharepoint Online as a firmware repository for ICG connected (external network) thin clients?
Hi all, Has anyone ever used Sharepoint Online as a firmware repository for ICG connected (external network) thin clients? We’re toying with the idea and I’ve done a bit of
Continue readingDoes IGEL Shared Workplace work through the ICG?
Should Shared Workplace work through the gateway? Hi @member – Shared Workplace should work with the ICG users need to log into the device which authenticates with AD, that doesnt
Continue readingAny issue running IGEL UMS SQL DB in Azure?
Guys any issue running UMS SQL DB in Azure leveraging docs.microsoft.com/en-us/azure/sql-database/sql-database-paas-index Azure SQL PAAS from On-Prem DB with good links to Azure? Hi Chris, where is the UMS server located
Continue readingAre there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment on IGEL OS?
Hey all. Are there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment? We have had many problems with USB passthrough for ID
Continue readingHelp migrating from IGEL UMS embedded db to SQL
Hello, @member an me are facing some errors while migrating from embedded db to SQL. UMS version > 6.01.100. There are 2 error messages: 1. DELETED.DIRID appears when copying data
Continue readingHow to map a network printer in IGEL device by CUPS (IGEL Policy) and have the printer show up in a Citrix session?
Can anyone please help me to understand the steps that I need to follow to map a network printer mapped into an iGEL device by CUPS (iGEL Policy) and have
Continue readingDoes IGEL UMS have logs, or an audit trail?
I had a UMS admin push a profile to the global directory, causing a system wide reboot. Are there logs, or and audit trail that I can use to find
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