Hi all, strange question (hopefully in the right place) – has anyone had any experience of converting a MS Surface Pro? Hi Amardeep, they are a few threads regarding Surface
Continue readingMicrosoft Troubleshooting and Support Articles in the IGEL Community
How to add the “Devices” button to appear in the Linux Receiver’s connection bar?
Does anyone know of a way to get the “Devices” button to appear in the Linux Receiver’s connection bar? I need to be able to both allow headsets to use
Continue readingProblem with Epson document scanner to redirect into a RDP session via Native USB Redirection – Error “Cannot redirect USB device 04B8:0155 with multiple interfaces!”
We are having issues getting an Epson document scanner to redirect into a RDP session via Native USB Redirection. I’ve tried connecting a different brand of scanner and didn’t have
Continue readingLocal USB printers do not connect to the Citrix session on IGEL OS 10
Hello, we have 200 IGEL UD3-LX 50 Clients with Version 10.04.100.01, these clients are connecting via citrix Reciever to a Windows Desktop Server 2016. But the local USB printers do
Continue readingProblem sending key combinations via shadowing to our custom software on IGEL OS
Hi all, I’m facing problems with sending key combinations via shadowing to our custom software that is running on VMs that our thin clients are connecting to via RDP on
Continue readingHow to authenticate IGEL LX Clients via SCEP Computer Certificates and NPS to WLAN?
Hello, did anyone ever managed to authenticate Igel LX Clients via SCEP Computer Certificates and NPS to WLAN? I ́m hanging at NPS with “The specified user account does not
Continue readingHow to redirect the built in CD drive to the Terminal Server via an RDP session on IGEL OS?
Hello, we used UD Pockets to turn a bunch of Dell computers into IGELs. Does anyone know if it is possible to redirect the built in CD drive to the
Continue readingHow to remove a certificate from an IGEL UD Pocket stick so I can re-register?
Hi, I have a problem with one UD Pocket. I cannot ad this UDP to my UMS. Certificate error. How can I remove this certificate from the UD Pocket stick
Continue readingProblems with missing icons in IGEL OS 10
Hi everyone, we seem to be having a problem with missing icons in OS 10. I believe this happens when you disable certain firmware features, but I have yet to
Continue readingHow to configure Digital Persona Biometric readers with IGEL RDP?
Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,
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