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IGEL Community Archives
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Migration Troubleshooting and Support Articles in the IGEL Community

October 2, 2023 IGEL Community Archives

Is there an ETA for OS 12.3?

Is there an ETA for OS 12.3? I see OS 11.9 is scheduled for this week but cannot see a release date for 12.3. I am unable to migrate to

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September 28, 2023 IGEL Community Archives

How to remove starter license on IGEL OS?

Hi Community, we recently added 9 new TCs to our running UMS. Unfortunately all of those new clients only use an “Starter license” although we have free “Workspace Edition” licenses

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September 26, 2023 IGEL Community Archives

Are UD3 LX50 and LX50 supported for OS12?

Hi All, my first migration to OS12 will be near but I cannot find where to check if the specs of my current UD3-LX 50 and 51 meet the requirements

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September 22, 2023 IGEL Community Archives

When is a IGEL OS with newer kernel being published?

Hi, We were told their would be a new OS11 build coming soon with an updated kernel. Is this correct, any ETA? It is coming October 5th. It was posted

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September 21, 2023 IGEL Community Archives

When is the new IGEL OS being released?

Hello again, any ETA available when the next 11.08.xyz 11.08.xyz public release based on 11.08.440 will go out? What do you mean with your question or what do you need

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September 21, 2023 IGEL Community Archives

How to upgrade and migrate a UMS?

Hi Team, Currently we have one UMS server(version 1.10.120) in production and running on Window server 2012r2 , now we built new windows server 2022 in anther datacenter and installed

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September 4, 2023 IGEL Community Archives

Any advice for updating UMS 6 to UMS 12?

Hi everyone. We are starting to schedule updates from IGEL OS 11 to 12, and I would like to start with the Update from UMS 6 to UMS 12. Currently

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September 1, 2023 IGEL Community Archives

Are they separate licenses for IGEL OS 12?

Hello – First time poster but thought this would be a great place to clarify a question I have. Based on what I have read I think I know the

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August 17, 2023 IGEL Community Archives

I can’t edit the OBS Routing for IGEL UMS

Hello everyone, I have a problem. I can’t edit the OBS Routing. IGEL get the updates from wrong IP. This field in the UMS Web App is only to display

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August 16, 2023 IGEL Community Archives

How to cleanup old UMS Profiles?

Hi all, i hope that is the right section for my question. We want to create a new Profile to cleanup old settings. We use UMS 12 with Igel FW

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