is there a way to flush the dns cache on the thin clients??? kb.igel.com/licensesmore-igelos11/en/licensing-system-migration-2021-43104685.html can this be done any other way than at each system? tried it from a secure
Continue readingMigration Troubleshooting and Support Articles in the IGEL Community
Can we delete some files on our IGEL UMS server since storage is getting low?
Hello, i wanted to delete some files on our UMS server since storage is getting small, and found the following folder. Is there a reason why this is so big?
Continue readingHow to automate export all IGEL UMS profiles and folder structure from one server and import to another server?
Hi Team, I am looking for automation to export all existing profiles from one UMS server and import to another server along with folder structure as well. Is there any
Continue readingNot able to convert devices with under 4GB RAM using OSCW IGEL Unified Management Agent?
Hi – when I want to convert PCs to OS11 with OSCW IGEL Unified Management Agent it is not possible when the target machine has not 4GB RAM. But the
Continue readingIs there a way to change the certificate (same FQDN name) without having to bring in all remote devices and not disconnecting them from the UMS?
We want to change the certificate that is currently on our ICG for our remote access devices from the UMS created certificate to a DigiCert certificate due to an audit
Continue readingConsiderations for changing the IP address of a IGEL UMS server?
Are there any gotchas or considerations for changing the IP address of a UMS server besides updating the igelrmserver DNS record? Some devices may n ot connect again until rebooted
Continue readingHow to designate IGEL OS licenses to existing devices?
Hello – we are purchasing OS11x migration licenses (from 10.x eligible devices) from a partner www.cdwg.com/product/IGEL-OS-v.-11-migration-license-1-license/6047560? How do we designate these licenses to our existing devices? Are they done by
Continue readingMigrating to new IGEL UMS, thin clients do not receive the configuration from the new UMS server
I’m migrating from one UMS server to a new one. DB backup, license backup and restore worked well. I can see all thin clients from the new UMS server and
Continue readingOn IGEL UMS HA shadowing only works from the main UMS server & on the “slave” UMS, all the devices show an exclamation mark
Question: Just upgraded UMS v5.0.8 to UMS 6.5.110 and also with HA, seems to work. Now i face two strange things: 1. in the “slave” UMS, all the devices show
Continue readingIssues Migrating IGEL OS from current UMS to a new UMS
Hi all just a quick reminder as this came up with a customer today: If the UMS and the device are not linked correctly then the device will not accept
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