We want to change the certificate that is currently on our ICG for our remote access devices from the UMS created certificate to a DigiCert certificate due to an audit…..
Continue readingMigration Troubleshooting and Support Articles in the IGEL Community
Considerations for changing the IP address of a IGEL UMS server?
Are there any gotchas or considerations for changing the IP address of a UMS server besides updating the igelrmserver DNS record? Some devices may n ot connect again until rebooted…..
Continue readingHow to designate IGEL OS licenses to existing devices?
Hello – we are purchasing OS11x migration licenses (from 10.x eligible devices) from a partner www.cdwg.com/product/IGEL-OS-v.-11-migration-license-1-license/6047560? How do we designate these licenses to our existing devices? Are they done by…..
Continue readingMigrating to new IGEL UMS, thin clients do not receive the configuration from the new UMS server
I’m migrating from one UMS server to a new one. DB backup, license backup and restore worked well. I can see all thin clients from the new UMS server and…..
Continue readingOn IGEL UMS HA shadowing only works from the main UMS server & on the “slave” UMS, all the devices show an exclamation mark
Question: Just upgraded UMS v5.0.8 to UMS 6.5.110 and also with HA, seems to work. Now i face two strange things: 1. in the “slave” UMS, all the devices show…..
Continue readingIssues Migrating IGEL OS from current UMS to a new UMS
Hi all just a quick reminder as this came up with a customer today: If the UMS and the device are not linked correctly then the device will not accept…..
Continue readingIGEL UMS Universal Update Error: “could not resolve host name”
We just updated to the latest UMS and are seeing problems trying to push updates through the “Universal Update”. The error er are seeing is “could not resolve host name”…..
Continue readingIGEL UMS on Linux, any reasons why not?
I am planing to deploy a new UMS Server (no migration). I am considering using Ubuntu 18.04 as server os, instead of Windows Server this time. Anybody here that would…..
Continue readingMigrate my UMS database from one SQL Server
Hi all, been on tonight trying to migrate my UMS database from one SQL Server to another with no success. The database uses a local sql account, which I copied…..
Continue readingHow to update embedded database to SQL Server
Hi. Greetings from Norway. New to Igel, Two question. If i set up ums with embedded database, can i later migrate that to sql? What are the recommandations here? Embedded…..
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