Hello community, I have come as a new admin for an existing IGEL infrastructure. Little by little I am finding my way around. Currently I am stuck with the fact
Continue readingMigration Troubleshooting and Support Articles in the IGEL Community
Guidance for UMS and ICG updates
Hi Team, Need your guidance for my project in IGEL production enviroment. Below have mentioned the details of project planned. Project scope: our production UMS server and Igel cloud gateway
Continue readingHow to reset a IGEL Device
Hello all… If I want to RE-install the IGEL OS on my Laptop — booting from USB, using the IGEL OS creator — how do I get it to ignore
Continue readingIs IGEL OS “Read Only”?
Hey all… I’m still in Learning Mode, so here’s a quick question about the IGEL OS: The OS is “Read Only”, right? Meaning, we can’t Delete or Add any files
Continue readingCan someone explain why the UD5 is not supported anymore since firmware 11.06.x?
Hi, Can some explain me why the UD5 is not supported anymore since firmware 11.06.x? What is the reason behind this statement? We are still using these oldies, because they
Continue readingAre OS11 profiles functional on OS12?
Hello. :man-raising-hand::skin-tone-3: OS11 profiles are non functional on OS12, right? Is there a way to migrate OS11 profiles to OS12 profiles? I really don’t want to have to create all
Continue readingWhat are the steps to migrate a UMS Server from RHEL7 to RHEL8
Hi All, we have installed ICG on an RHEL 7 machine in our DMZ. Now our colleagues from server department are pushing us to migrate ASAP to RHEL 8. Is
Continue readingError “Pack information couldn’t be retrieved” manually uploading license tokens into IGEL UMS
Hello. We recently have been having issues with uploading new license purchase into UMS. We are currently on version 6.05 and it just errors out when we try to update
Continue readingHow to flush the dns cache on IGEL OS?
is there a way to flush the dns cache on the thin clients??? kb.igel.com/licensesmore-igelos11/en/licensing-system-migration-2021-43104685.html can this be done any other way than at each system? tried it from a secure
Continue readingCan we delete some files on our IGEL UMS server since storage is getting low?
Hello, i wanted to delete some files on our UMS server since storage is getting small, and found the following folder. Is there a reason why this is so big?
Continue reading