Hello everyone. I have a IZ3-HDX 51 that has no rdp session available out of the box. Can I use this zero client for rdp? It appears to be citrix
Continue readingMigration Troubleshooting and Support Articles in the IGEL Community
Does anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6?
Does anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6? Hi @member that’s a great question. I don’t have
Continue readingHow to create a IGEL OS 11 lockdown desktop?
Hi all, I am having a customer who create a hard coded IGEL OS10 Profile to lockdown desktop. Now he migrate to IGEL OS11 and he is searching to replicate
Continue readingBest practices for migrating a UMS Server to a new VM so devices only need one reboot to connect to the new UMS?
What’s the best way to migrate UMS Server to a new VM inclusive all ThinClients so they only need one reboot to connect to the new UMS without any system
Continue readingAfter migrating UMS, licenses, certificates, and devices all came over but now can’t get my ICG to connect
Hi guys, I just migrated my UMS server and licenses, certificates, and devices all came over (using an embedded database). The only problem now is that I can’t get my
Continue readingError: “Failed to download data, system isn’t fully operational” while updating IGEL UD Pocket from OS 10 to IGEL OS 11
Trying to upgrade a UD Pocket from OS10 to 11 using UMS, but I’m getting an error with “Failed to download data, system isn’t fully operational”. The device is unlicensed.
Continue readingHow to initiate a “reset to factory defaults” command from the IGEL OS command line?
Does anyone know to initiate a “reset to factory defaults” command from the command line? I tried installing a firmware and the device is not reachable. Sure: reset_to_defaults After installing
Continue readingHow do I create a _tc.keystore_ on IGEL OS?
Stupid question guys, but how do I create a _tc.keystore_ ? No stupid questions! May I ask first gor which use case maybe? Usually, you could goto UMS Administration, Certificate
Continue readingWhenever I unplug the DisplayPort cable on a IGEL UD2 and plug it back in it reboots
On our new UD2, whenever I unplug the DisplayPort cable and plug it back in (or switch inputs on a KVM), the UD2 reboots. Is this a known issue? If
Continue readingMigrated IGEL UMS server to a new server with a different host name, Now I can’t update IGEL firmware
Recently migrated UMS server to a new server. New server has a different host name. Now UMS can’t update IGEL firmware. I have rebooted IGEL multiple times. Any ideas? Hey
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