Hello everyone, quick question when telling clients to upgrade their firmware when shutting down via a profile some clients just wont upgrade no matter how often they shut down. Is
Continue readingMultiple Monitors Troubleshooting and Support Articles in the IGEL Community
Issue where there is a a static cursor to the far right of the left monitor in a IGEL OS dual display configuration
I am having an issue where there is a a static cursor to the far right of the left monitor in a dual display configuration. Weirdest thing that just happened
Continue readingIGEL OS not seeing my second monitor?
Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a
Continue readingIGEL OS11 when dual monitor profile applied the icons are not visible?
Hi All, we have 50 clients IGEL OS11 (11.04.100) with a dual monitor profile set see picture. But when applied, the settings are correct but the desktop icons are not
Continue readingHow to copy and paste between a RDP session and WVD session and change keyboard layout?
Hello all, I know this a simple one but in between sites so can’t look it up but could someone advise me how to change the config so that users
Continue readingIGEL OS 11.04.200 – profile that sets up 2 displays makes 2 mouse cursors?
Hi all, hope everyone is well. We have a customer that just upgraded to 11.04.200 and when they make a profile that sets up 2 displays they get 2 mouse
Continue readingNetwork problems with IGEL 11.04.100 and newer
Network problems with 11.04.100 and newer Till 11.03.580 we had no problems with network connections. After updating to 11.04.100 or 11.04.200 network connection is not possible anymore. Solution for us
Continue readingSettings not saved on IGEL OS with a dual displays
I have some trouble with IGEL OS with a dual screen setup, They use the display settings on the Igel, But the settings are not saved. In the ums is
Continue readingHow to configure multiple monitors in IGEL OS and set extended desktop as default?
Hi, I have a question considering the following. I have 4 new Igel’s with OS 11.0.3.500 on it. I configured them to have 2 monitors attached to it. Default setting
Continue readingDisplay reverted to “Mirrored Settings” for dual displays after device reboot in IGEL OS
Any reason why the display keeps reverted to “Mirrored Settings” for dual displays when the device reboots or receives an updated configuration? Is there a UMS setting to keep the
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