Does anyone know how to open RDP screens on fixed monitor? We have RDP opening a session on dual monitors (monitor A and B). If monitor B is powered off,
Continue readingMultiple Monitors Troubleshooting and Support Articles in the IGEL Community
Problems with the the monitors auto detect not working properly and only detecting one of the two monitors correctly?
Has anybody had issues with the the monitors auto detect not working properly and only detecting one of the two monitors correctly? What firmware version? There were issues in 11.03.5xx
Continue readingCan’t extend to second display by HDMI on an IGEL converted notebook
Hi, Today I have a customer calling that he cannot extend his IGEL converted notebook to a second screen by HDMI. We searched the BIOS but there is no option
Continue readingIGEL OS 11.03.580.01 do not always save their monitor settings?
The clients (OS11.03.580.01) do not always save their monitor settings, which is best seen in workplaces with two monitors. Sometimes the clients remember their settings for 1-2 days, after which
Continue readingDual monitors switch to mirrored from that are extended for no particular reason running IGEL OS
Not sure if this is the right spot to ask this, but here it goes. I have a user with dual monitors that are extended, but there have been several
Continue readingIs there an AMD registry entry that will perform the same task as ‘x.drivers.intel.edp_is_dp’ on IGEL devices?
Is there an AMD registry entry that will perform the same task as ‘x.drivers.intel.edp_is_dp’? This has fixed a laptops internal panel from panning to a larger resolution when connected to
Continue readingIGEL OS 11 monitors is not wake up from sleep?
Hi guys since the update to IGEL OS 11.3.X and following i have somethimes with my UD6 Devices that one of two monitors is not wake up from sleep. When
Continue readingUser that returned to her desk and her dual monitors were mirrored instead of extended running IGEL OS
I have a user that returned to her desk and her dual monitors were mirrored instead of extended. Not the first time I’ve seen this. Anybody else encounter this issue?
Continue readingHP Laptops convered to IGEL OS lose config when undocking from USB-C docking station
Hey guys. I have a few HP laptops that are using the HP USB-C docking station with two montiors. We can get everything setup correctly but then it loses its
Continue readingHow to control / assist with Monitor DPI assignment when using IGEL OS to connect to a Citrix System?
Greetings all – Is anybody aware of a method to control / assist with Monitor DPI assignment when using iGel to connect to a Citrix System? I had found this
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