have you guys seen an issue where having two monitors plugged in on boot shows the iGel logo on both monitors. once iGelOs comes on only one monitor has signal.
Continue readingMultiple Monitors Troubleshooting and Support Articles in the IGEL Community
Receive error: “The firmware xxx is not compatible to the actual firmware of the device xxx” when trying to upgrade
Hi, when we want update to v10 (different versions) we get the message “The firmware xxx is not compatible to the actual firmware of the device xxx” – tried with
Continue readingAre 3+ monitors supported on IGEL OS 11?
Good day are 3+ monitors supported on OS 11? the UMS6 only gives me 2 monitors option Sounds strange, up to 8 in mine. Checked User Interface => Display =>
Continue readingHow to force dual monitors to extend to the right vs just mirror in IGEL OS?
How would one go about forcing dual monitors to extend to the right vs just mirror? We get an error when launching display switcher on our HP t510’s with a
Continue readingWhat is the easiest way to cancel the scheduled IGEL OS firmware install?
Boy am I hoping someone here can help me. I was recently sent a link for the 10.05.550 firmware for UD3 devices, this was to address the odd issue we
Continue readingCan I attach two monitors to IGEL UD3-LX with 1xDVI-I and 1xDVI-D?
Hi all, we have some IGEL UD3-LX with 1xDVI-I and 1xDVI-D, should it be possible to attach two monitors without DVI? Both with adapters to HDMI /or VGA. Hi Matthias,
Continue readingDoes IGEL UD Pocket support 3 monitors?
Hello, can someone tell me if the igel UD Pocket(s) support three monitors? I’m currently using two, and trying to get three going, but not sure if three will work.
Continue readingThe “suspending the system” window ia shown everyime we turn on an IGEL device?
Hi everyone, i have an issue with one of our UD3-LX. Not really sure if this is hardware or software related. Everytime I turn on the device the first thing
Continue readingIGEL OS (UDC) an connected to a Docking Station, how to configure multiple monitors to act as desired?
Hi Guys. Question when using a Laptop with UDC an connected to a Docking Station. How do I configure the following: when not connected to the docking station, there’s only
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