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Printing Troubleshooting and Support Articles in the IGEL Community

January 15, 2021 IGEL Community Archives

IGEL OS is losing network link during the upgrade and after a while the link comes back as in half duplex

We are currently updating a customer from 5.x/10.x to 11.04 and some ThinClients losing their network link during the upgrade and after a while the link comes back as in…..

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January 6, 2021 IGEL Community Archives

How do I provision local USB printers with IGEL to be mapped inside Citrix session?

Hi all… How do I provision local USB printer with iGel to be mapped inside Citrix session? The printer I’m testing at the moment is Canon (SOHO) but in prod…..

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December 31, 2020 IGEL Community Archives

Error: “Could not download .inf file from http://10.140.142.160/firmware/lxos.inf Rebooting….”

Has anyone seen this error when imaging with the deployment appliance? “Could not download .inf file from 10.140.142.160/firmware/lxos.inf Rebooting….” We get this at what seems around the halfway mark of…..

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December 14, 2020 IGEL Community Archives

How to configure IGEL OS with Citrix Cloud?

Hello all. We’re testing out IGEL OS with Citrix Cloud. Is there guide out there to configure IGEL OS to our Citrix Cloud/Workspace environment? As opposed to having a browser…..

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November 19, 2020 IGEL Community Archives

Few IGEL OS laptops not recognizing USB printers

Hey folks! Long time listener first time caller…we have a strange issue with a few of our igel os laptops (on OS 11.3) where usb printers aren’t recognized at all…..

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November 18, 2020 IGEL Community Archives

Issue with VMware Integrated Printing and CUPS is limited to black/white only on IGEL OS?

Aloha, I’ve got some issues with VMware Integrated Printing and CUPS. I’m hoping someone can verify if i’m doing some things right on the IGEL side of things. Step 1……

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October 17, 2020 IGEL Community Archives

How to copy a file to an IGEL OS device via the UMS

Hello! We need to copy a config file to a group of IGEL thin client and place it into an specific path (opt/etc). The file needs to be copied when…..

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September 24, 2020 IGEL Community Archives

IGEL on a VMWare session printers not showing up

I started writing on anther thread but probably figured it should be in the IGEL OS area. I’ve had issues with getting printers to work in IGEL on a VMWare…..

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September 14, 2020 IGEL Community Archives

WVD Printer Redirection on IGEL OS

Any information on when printer redirection for WVD will be coming? As it’s not in the core SDK yet I personally don’t expect it soon. kb.igel.com/igelos-11.04/en/feature-matrix-wvd-rdp3-for-igel-os-11-32889516.html kb.igel.com/igelos-11.04/en/feature-matrix-wvd-rdp3-for-igel-os-11-32889516.html We have documented…..

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September 12, 2020 IGEL Community Archives

How to script adding a CUPS/TCPIP printer at startup via a bash script based on a CSV file on IGEL OS?

Is there a way to script adding a CUPS/TCPIP printer at startup via a bash script based on a CSV file? For instance, the file would have _IGEL client hostname;printer…..

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