I need assistance with getting a printer to default to a certain Universal Printer driver. It keeps re-directing within Citrix to a totally different driver. Any thoughts? Hi Carlo, did
Continue readingPrinting Troubleshooting and Support Articles in the IGEL Community
How to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingEzeep print option for WVD is only visible on the local IGEL OS device
Hi all, We’re trying to test printing in WVD with Ezeep. We notice we can’t see Printing with Ezeep via the console. This is both when going through a profile
Continue readingHow to set up printers so one profile controls everything but “TCP print server” value?
Hi all, I’m trying to set up our printers so one profile controls everything but “TCP print server” value. The IP will specified by individual profiles. How would I go
Continue readingHow to configure VMware’s Integrated Printing feature to connect printers?
Hi Folks, I want to use a USB connected printer in a “Horizon View” session. I want to do this using VMware’s Integrated Printing feature. Are there any instructions on
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingHow to configure Citrix universal printer driver on IGEL OS?
Hey all, i have a bunch of citrix users with printers that use universal print drivers on Mac and Windows devices with no issue, but we can’t find the correct
Continue readingMultiple IGEL UD Pocket devices fail during the “IGEL Workspace” splashscreen on boot
Hi all, we have multiple devices with UDP which have a problem during the boot process. The boot process seems to fail during the “IGEL Workspace” splashscreen. It never reaches
Continue readingAnyone noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to IGEL OS 11.04.240?
Has anyone else noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to 11.04.240? I had everything set per this previous thread, but printing and
Continue readingError “Failed to load backend for ‘applicaten/pdf'” opening PDF in FireFox
Hey guys! Can someone help me with a pdf Problem in mozilla Firefox? When I try to open a pdf I get the following error: Failed to load backend for
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