Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingPrinting Troubleshooting and Support Articles in the IGEL Community
How to configure Citrix universal printer driver on IGEL OS?
Hey all, i have a bunch of citrix users with printers that use universal print drivers on Mac and Windows devices with no issue, but we can’t find the correct
Continue readingMultiple IGEL UD Pocket devices fail during the “IGEL Workspace” splashscreen on boot
Hi all, we have multiple devices with UDP which have a problem during the boot process. The boot process seems to fail during the “IGEL Workspace” splashscreen. It never reaches
Continue readingAnyone noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to IGEL OS 11.04.240?
Has anyone else noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to 11.04.240? I had everything set per this previous thread, but printing and
Continue readingError “Failed to load backend for ‘applicaten/pdf'” opening PDF in FireFox
Hey guys! Can someone help me with a pdf Problem in mozilla Firefox? When I try to open a pdf I get the following error: Failed to load backend for
Continue readingHow to deploy Google Chrome browser on IGEL OS?
Hello everyone. My company is new to using iGEL. Trying to figure out how I can deploy google chrome browser. I believe I need it requires a custom partition which
Continue readingHow to use local printers on IGEL OS in a WFH world?
Hi all, we have a lot of colleagues using the UDP at home. And they want to use their private printer. Is there an easy way to enable them using
Continue readingIGEL OS is losing network link during the upgrade and after a while the link comes back as in half duplex
We are currently updating a customer from 5.x/10.x to 11.04 and some ThinClients losing their network link during the upgrade and after a while the link comes back as in
Continue readingHow do I provision local USB printers with IGEL to be mapped inside Citrix session?
Hi all… How do I provision local USB printer with iGel to be mapped inside Citrix session? The printer I’m testing at the moment is Canon (SOHO) but in prod
Continue readingError: “Could not download .inf file from http://10.140.142.160/firmware/lxos.inf Rebooting….”
Has anyone seen this error when imaging with the deployment appliance? “Could not download .inf file from 10.140.142.160/firmware/lxos.inf Rebooting….” We get this at what seems around the halfway mark of
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