Hi Community, we recently added 9 new TCs to our running UMS. Unfortunately all of those new clients only use an “Starter license” although we have free “Workspace Edition” licenses
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
How to pass control in MS Teams and PWA?
Hi Team, I’m seeking help with an issue. I’m currently utilizing MS Teams as a Progressive Web App (PWA) and with a custom partition. While conducting a screen sharing session
Continue readingHow to get rid of a green Layer in Citrix?
Je viens sur IGEL Community car, j’ai un problème que je n’arrive pas à résoudre. Nous utilisons des clients léger Wyse 5470 AIO – DELL avec System OS IGEL 11
Continue readingHow to have a DNS registry for each IGEL OS device in AD?
Hi, We have a customer asking for use AD to have a DNS registry for each device. I mean, when you add a PC on a Windows domain creates a
Continue readingShould User Login History if we’re using Okta on IGEL OS?
Should User Login History in the java UMS console report if we’re using Okta as our authentication method (OS12)? I do have a policy configure for UMS for logging (SystemRemote
Continue readingWhile running the Windows Installer 12.01.110, I get a message about the MDM no longer being supported
While running the Windows Installer 12.01.110, I get a message about the MDM no longer being supported and I should stop with the installation if I need the feature. On
Continue readingIs there way within the ums to generate a report that includes all network adapter
Hi there, Is there way within the ums to generate a report that includes all network adapter mac adresses of the devices? I tried to do it via the view
Continue readingAnyone had any problems with clients after upgrading UMS?
Anyone had any problems with clients after upgrading UMS? @member hi, I am just asking if anyone has had any problems with clients after upgrading UMS. I haven’t done so
Continue readingI get an error message “could not manage your device because of an internal error #37”
Hi, I just upgraded my first test device to OS 12 (UD3 LX 60) via USB install. When I try to join it to UMS via ICG (both version 12)
Continue readingRedirecting a MFC Printer and scanner to Citrix via NAtive USB redirection
We’re having an issue since we went to Citrix 2207 with a Multifunction printer connecting when the session start and/or staying connected. We use full USB redirection since this is
Continue reading