Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
Can I replace the default 2 x 2GB RAM modules in my IGEL Thin Client with larger ones?
I haven’t tried yet but can I replace the default 2 x 2GB RAM modules in an M350C with larger ones? The Ryzen R1505G supports up to 32GB. (4GB is
Continue readingNEW UMS feature “last contact” – is new or has this data been in the database and is just exposed now?
Hi all, noticed the new features with 6.07.100 and love it, but I’m curious…is the “last contact” something that is new to the UMS completely or has this data been
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingSound output is not owrking on some IGEL OS devices
Hi everyone, we sometimes have IGEL Clients that dont have any sound output, no matter what configuration we use/change. When we reset the client to factory default it usually works
Continue readingHow to report which IGEL OS devices haven’t obtained a file?
Looking for some suggestions…I need to push a new SSL cert out to internal and remote IGEL devices and am trying to see if there’s a way to report on
Continue readingAfter upgrading to IGEL OS 11.04.270 is unable to logoff after ending citrix session
Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingError: “igelrm_agent: ERROR: Server certificate doesn’t match” migrating UMS
Hello – We are migrating from a (working) local UMS to a private cloud UMS (Azure). I exported the working local certificate & imported into the cloud UMS. When the
Continue readingAnyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240?
Anyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240? I don’t have one by hand but let me ask, does it work
Continue readingHow to scale the monitor resolution from one monitor to a higher resolution?
Hello all, is there any possibility to scale the monitor resolution from one monitor to a higher resolution, that the monitor don ́t support normally. Background is the following: In
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