Hi all, noticed the new features with 6.07.100 and love it, but I’m curious…is the “last contact” something that is new to the UMS completely or has this data been
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
Moved IGEL Thin Clients from the office to home and now we they can’t conenct to the UMS
Hello, we are currently letting our users take their thin-client home with them and work via vpn. For that we copied our homeoffice profile, removed the auto-start and added a
Continue readingStreaming audio on IGEL 11.05.100 stops until user logs off and back on
Hey everyone. Has anyone run into issues with streaming audio and IGEL 11.05.100? We recently updated from 11.03.530 to address some security issues and now we are getting complaints that
Continue readingScreen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112
Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingSound output is not owrking on some IGEL OS devices
Hi everyone, we sometimes have IGEL Clients that dont have any sound output, no matter what configuration we use/change. When we reset the client to factory default it usually works
Continue readingAfter upgrading to IGEL OS 11.05.100 many users are reporting the devices being totally frozen
I updated our IGELs to version 11.05.100.01 on 3/7/21. Since the update we have many users that have reported the IGEL being totally frozen. We use a VMWare VDI, and
Continue readingHow to filter on a timespan on IGEL OS?
I’m not finding documentation on how to filter on a timespan. For example I want all systems booted the last (rolling) 7 days Did you had a look on Views?
Continue readingMissing a “Gain” slider in the sound settings?
I’ve heard reports that people are missing a “Gain” slider in the sound settings, which used to help fix problems with echo. Does that sound familiar to anyone? I searched
Continue readingIs there a “BGINFO” type application for use on IGEL OS to show system information on the desktop?
Good Morning IGEL Community. I have a display question on the IGEL OS. Windows uses the BGINFO file to display system information on the desktop. This is usefule when talking
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