Hey folks. I’m working on finalizing a custom partition to start distributing to our customers but I’m running into an issue. On version 11.04.270.01 (which we’re currently using for UAT)
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
How to report which IGEL OS devices haven’t obtained a file?
Looking for some suggestions…I need to push a new SSL cert out to internal and remote IGEL devices and am trying to see if there’s a way to report on
Continue readingAfter upgrading to IGEL OS 11.04.270 is unable to logoff after ending citrix session
Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingError: “igelrm_agent: ERROR: Server certificate doesn’t match” migrating UMS
Hello – We are migrating from a (working) local UMS to a private cloud UMS (Azure). I exported the working local certificate & imported into the cloud UMS. When the
Continue readingAnyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240?
Anyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240? I don’t have one by hand but let me ask, does it work
Continue readingHow to scale the monitor resolution from one monitor to a higher resolution?
Hello all, is there any possibility to scale the monitor resolution from one monitor to a higher resolution, that the monitor don ́t support normally. Background is the following: In
Continue readingAny recommendation which USB WiFi Adapter for IGEL UD3-M350c clients?
Any recommendation which usb wifi adapter is a good decision for our IGEL UD3-M350c clients? We don’t want to buy special igel clients with wifi embedded. I also checked Igel
Continue readingDifficulties booting IGEL OS displays go to a very dark gray and stay there for as long as ten minutes
Anyone having issues with difficulties booting up? In our case it occurs between the two IGEL OS splashscreens (first just the logo, second the logo and OS version). The error
Continue readingHow to report / log to the connection to IGEL OS 11 and monitor the operation of applications?
Can you please tell me, can I set up a report / log to monitor the connection to OS11 and monitor the operation of applications? Thank you! Good morning Dmitry,
Continue readingReceiving random short freezes on our IGEL mobile clients (IGEL OS 11.04.245)
Hi All, I get random short freezes on our IGEL mobile clients (OS FW 11.04.245). I can see that also a permanent ping test to a webserver will freeze for
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