I am having an issue where there is a a static cursor to the far right of the left monitor in a dual display configuration. Weirdest thing that just happened
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
IGEL OS devices are randomly rebooting and reporting new system configuration changes upon boot
Hi All, looking for clues, have 80 IGEL’s that randomly are rebooting and reporting new system configuration changes when no one is doing it. Looking for clues on how to
Continue readingPublicy available list of 3rd party hardware such as webcams and microphones that are known to work with the IGEL ecosystem?
Cross posting this between two channels: Very vague question here but is there a publicy available list of 3rd party hardware such as webcams and microphones that are known to
Continue readingIGEL OS 11.04.240 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop
Hi. Since update to 11.04.240.01 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop. Happens multiple times a day. Is this a known bug? Seems to be
Continue readingHow to configure our IGEL OS 10.x to use the Workspace One Mode with the Horizon Client?
Hi – we try to configure our Igel with Igel OS 10.x to use the Workspace One Mode with the Horizon Client. Somehow we can’t get it to work. Any
Continue readingWhere is the RDP license stored on IGEL OS?
Where is the rdp license stored on the igel device (OS 5.13.110.01)? I need to clear the license cache due to some licensing problems. On a fat client windows machine
Continue readingIssue with VMware Integrated Printing and CUPS is limited to black/white only on IGEL OS?
Aloha, I’ve got some issues with VMware Integrated Printing and CUPS. I’m hoping someone can verify if i’m doing some things right on the IGEL side of things. Step 1.
Continue readingHow to prevent duplicate IGEL OS device names when renaming devices in the IGEL UMS?
Hi, we want to manually rename our IGEL Clients after automatically import in the UMS. The UMS-internal name will change the network/host name of the device. That’s great. But we
Continue readingIGEL Cloud Gateway (ICG) Security Hardening Best Practices – PART 2
Watch Part 2 of a deep-dive on IGEL Cloud Gateway (ICG) security hardening best practices presented by IGEL’s Sebastien Perusat. In this webinar, you will learn: Explain CIS report and
Continue readingCannot rescan for new devices in IGEL UMS
Getting an odd error when scanning for new devices. UMS is 6.05.100. No matter what I do I cannot scan. Restarted console as well, no joy. This is through an
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