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Scanner Troubleshooting and Support Articles in the IGEL Community

May 27, 2021 IGEL Community Archives

IGEL OS security-related question based on Rapid7 Vulnerability Scanner results

Hi team, Can I have (hopefully a quick) IGEL OS security-related question? Our Infosec team is using Rapid7 Vulnerability Scanner to ensure the clients don’t have known bugs. What they

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April 15, 2021 IGEL Community Archives

How to configure IGEL OS to support a Nessus SSH scan?

Dear community, We are trying to scan our IGEL OS with Tenable Nessus to see if all Linux patches are installed and the client has no other vulnerabilities. We successfully

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March 26, 2021 IGEL Community Archives

Scanner redirect for VMware stopped working with IGEL OS 11.05.120

I am currently using IGEL firmware 11.03.110. My scanner redirect for VMware works perfectly. I started testing with Firmware 11.05.120 and my scanner no longer is redirecting. I have a

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March 11, 2021 IGEL Community Archives

Problems setting up Citrix VDI Scanner with IGEL OS 11?

Good day! Can you please tell me, did anyone manage to set up forwarding from OS11 to a citrix vdi scanner? I wanted to install and update the hplip drivers,

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March 10, 2021 IGEL Community Archives

After upgrading to IGEL OS 11.05.100 many users are reporting the devices being totally frozen

I updated our IGELs to version 11.05.100.01 on 3/7/21. Since the update we have many users that have reported the IGEL being totally frozen. We use a VMWare VDI, and

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March 2, 2021 IGEL Community Archives

Fabulatech webcam redirection on 11.5.100, cannot find in the profile the flag to activate the deamon?

Hi All. Somebody try integrated feature Fabulatech webcam redirection on 11.5.100? On 11.3 we create a custom partition and work well. In 11.5.100 we can select the new integrated feature

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February 24, 2021 IGEL Community Archives

Our scanner works fine until I enable Teams/Zoom plugins on IGEL OS?

Help, scanner works fine until I enable Teams/Zoom plugins • I have 2 units with 11.04.270 • Units are identical hardware • The policies between the two are identical except

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February 15, 2021 IGEL Community Archives

Help as Microphone is not detected on IGEL OS

Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop

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February 11, 2021 IGEL Community Archives

Anyone noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to IGEL OS 11.04.240?

Has anyone else noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to 11.04.240? I had everything set per this previous thread, but printing and

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February 3, 2021 IGEL Community Archives

Our Custom Partition downloads files as part of post install, after reboot /usr/lib/ folder is empied and app will not start. How do retain the downloaded data?

Good Morning, I am testing out the Firmware 11.04.240.01 and running into some problems I was hoping someone may be able to speed up the Solution. I have several CP’s

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