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Scanner Troubleshooting and Support Articles in the IGEL Community

September 9, 2020 IGEL Community Archives

USB Scanners on IGEL UD 3

We use LX ( Linux ) IGEL UD 3 and would like to scan using a USB scanner. Has anyone gained experience with it? Hi, there are several options possible:

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June 4, 2020 IGEL Community Archives

How to test a local USB Ccanner on the IGEL OS?

Hey folks, is there any way to test a local usb scanner on the igel os ? It shows up in system config and i have native usb redirection on

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June 2, 2020 IGEL Community Archives

Does Honeywell Xenon 1900 at the RZI hand scanner work with IGEL OS?

One of our customers wants to purchase a hand scanner from Honeywell Xenon 1900 at the RZI and therefore we have to clarify in advance whether this works with thin

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May 27, 2020 IGEL Community Archives

Help with USB Document Scanner in IGEL OS

HELP NEEDED: USB Document Scanner in Igel OS The Goal: apparently they are a lot of USB Scanners out there who should be used on Igel OS AND a VDI

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April 21, 2020 IGEL Community Archives

How to get Citrix XenApp and fujitsu USB scanner working without using Native USB Redirection and without installing drivers

Hi all, a customer has Citrix XenApp and fujitsu USB scanner. On his windows devices, he uses usb twain redirection. Is this possible also on IGEL OS? Is supported? It

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April 1, 2020 IGEL Community Archives

How to connect a COM port Zebra barcode scanner to an IGEL OS device?

Hello everyone, we would like to connect zebra barcode scanners [Zebra DS3608] to a UD2. This works via COM ports and should be displayed under Citrix-Citrix Global – Mapping –

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March 13, 2020 IGEL Community Archives

Are there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment on IGEL OS?

Hey all. Are there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment? We have had many problems with USB passthrough for ID

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February 7, 2020 IGEL Community Archives

How to redirect USB-Scanner devices from IGEL OS to Citrix XenDesktop?

Does anyone have experiences on redirect USB-Scanner devices from IGEL 10.06.130 to Citrix XenDesktop (19.12) ? I’ve found some configurations under USB-rules but I don’t know how to enable them,

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January 30, 2020 IGEL Community Archives

Any recommendation which scan solution could best be used on an IGEL OS 11 with WDS to a Windows Server 2016?

Does anyone have a recommendation which scan solution could best be used on an IGEL OS11 with WDS to a Windows Server 2016? Alternatively pure network solutions without passthrough the

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December 23, 2019 IGEL Community Archives

How to enable full functionality from a printer/scanner device on IGEL OS?

Hello, Does anyone know if there is anything specific that would need to be configured in either the desktop or from within the IGEL profile to enable full functionality from

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