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Screensaver Troubleshooting and Support Articles in the IGEL Community

April 23, 2021 IGEL Community Archives

Problem logging off Citrix Workspace app automatically after a period of inactivity?

Trying to find a way to get the Citrix Workspace app to automatically log out after a period of inactivity. I’ve tried following the directions for kb.igel.com/igellinux/en/configuring-a-conditional-countdown-and-command-4237879.html configuring a conditional

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February 22, 2021 IGEL Community Archives

With our AD login setup, the context menu and hotkeys no longer work. on IGEL OS?

I have a really simply question and I’m hoping it’s a simple mistake I’ve made somewhere. When I have a AD login setup, the context menu and hotkeys no longer

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February 4, 2021 IGEL Community Archives

How to use a directory to be a central windows file share for slideshow screensaver on IGEL OS?

Hello, I know that you can have a slideshow of pictures for a screensaver if you put the files in a directory locally on the IGEL itself. However I was

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January 27, 2021 IGEL Community Archives

How to use a user’s AD Password to unlock the screen on IGEL OS?

Hi all, I ́ve a question regarding the screen-lock option. Customer wants to use the users AD Password to unlock the screen. Is this possible? In the associated kb article

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November 12, 2020 IGEL Community Archives

How to create a UMS Profile to disable the IGEL OS Screensaver?

Hey IGEL Community, could you help me with creating a Profile to disable the Screensaver ? This may sound easy but I am totaly new and i am struggling the

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November 12, 2020 IGEL Community Archives

IGEL OS 11.04.200 – profile that sets up 2 displays makes 2 mouse cursors?

Hi all, hope everyone is well. We have a customer that just upgraded to 11.04.200 and when they make a profile that sets up 2 displays they get 2 mouse

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November 10, 2020 IGEL Community Archives

When a user locks their VMware Horizon desktop the password box is not focused on IGEL OS

We have problem with our IGEL-OS devices. When a user locks their VMware Horizon desktop, and come back from a break, the password box is not focused. The user must

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October 29, 2020 IGEL Community Archives

Best practice how to connect an IGEL OS with a published Desktop in an Citrix Desktop 7.15?

Is there a profile for download available that is the best practice how to connect an Igel OS with a published Desktop in an Citrix Desktop 7.15? The case is

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October 12, 2020 IGEL Community Archives

After closing Citrix Storefront session IGEL OS 11 is not shutting the device off, worked under IGEL OS 10?

Hi all, ive bought new IGEL UD3 and updated them to OS11.04.200. Now i have configured them to connect to the Citrix Storefront and launch automatically the published desktop. also

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September 17, 2020 IGEL Community Archives

How to prevent IGEL OS screen from sleeping between time period and wake up again next day?

i have requirement screen shouldn’t timeout in working hours between 7 -6pm and then go for sleep and wakeup screen again on next day. as we already have screensaver settings

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