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Screensaver Troubleshooting and Support Articles in the IGEL Community

March 13, 2020 IGEL Community Archives

When user authenticates to Citrix Storefront and leaves his IGEL OS device the session does not time-out but stays authenticated forever

When using appliance mode – citrix storefront (OS11) I noticed that when a user authenticates to storefront and after that leaves his device -for a meeting- the session does not

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January 23, 2020 IGEL Community Archives

How can the Windows Lock Screen remain, or the Citrix Storefront Windows disappear or at least loggoff the User?

Hi, we are using Citrix Storefront with Igel Thin Clients. When a User is logged into a Windows Session and is locking his Screen, it appears that after like 30

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January 15, 2020 IGEL Community Archives

What is the difference between ‘password authentication’ and ‘Citrix Authentication Mechanism’ login type on IGEL OS?

Hi. Can anyone explain the difference between these log in types as I can’t find a good explanation anywhere. Namely the ‘password authentication’ and ‘Citrix Authentication Mechanism’. Hi, to make

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January 10, 2020 IGEL Community Archives

How to configure IGEL OS to allow users to go to the Citrix StoreFront page by default?

Hi All , Testing a UD3 with OS11, I reallt want users to go to storefront web page like they currently do on OS10 but I can’t figure out how

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November 15, 2019 IGEL Community Archives

Problem with IGEL UD6 (H830C) and IGEL OS 10.06.130, the system freezes randomly

Hello all. We have a problem with IGEL UD6 (H830C) and OS10.06.130, the system freezes randomly. Anyone had this too? Any conclusions or tips will be apreciated. Which session? Are

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November 13, 2019 IGEL Community Archives

IGEL OS Monthly Reboot Script

Just thought I would share my monthly reboot script I created. It checks uptime and then reboots after the device has been idle for an hour. Be kind this is

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October 10, 2019 IGEL Community Archives

How to configure the IGEL OS screensaver default timeout of 5 minutes to say 20 minutes for all devices?

Can I change the screensaver default timeout of 5 minutes to say 20 minutes for all devices but also give the user the possibility to change it in setup? No,

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August 19, 2019 IGEL Community Archives

How to customize the logo on the IGEL OS screen saver?

Is there a way that i can replace the logo on the Screen Saver with my companys logo Yes. you can create a Firmware Customization in your UMS server and

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July 18, 2019 IGEL Community Archives

Lenovo M600/700 thin clients running IGEL OS 11 users experience issues with monitors going black

After updating from Windows 7 to IGEL OS 11 on our Lenovo M600/700 thin clients we have had a handful os users experience issues with monitors going black. It is

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June 24, 2019 IGEL Community Archives

How to set a VMware Session to Disconnect itself after X amount of time on IGEL OS?

Is it possible to set a VMware Session to Disconnect itself after X amount of time? Like 15 minutes? The screensaver setup works great, but we have 2FA on our

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