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Scripts Troubleshooting and Support Articles in the IGEL Community

February 26, 2021 IGEL Community Archives

Why is Cisco Webex Meetings VDI not part of the IGEL 11.04.X or 11.05.x family of products when using the VMWare Horizon client?

Hello, is there any reason why Cisco Webex Meetings VDI is not part of the IGEL 11.04.X or 11.05.x family of products when using the VMWare Horizon client, when we

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February 24, 2021 IGEL Community Archives

What is the path to the log files for IGEL Custom Partition (CP)?

Does anyone know the path to the log files for CP? I am posting this in the ICG channel, as I am trying to push a CP leveraging ICG via

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February 22, 2021 IGEL Community Archives

Can we deploy our Custom Partition through the IGEL ICG?

Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible

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February 22, 2021 IGEL Community Archives

With our AD login setup, the context menu and hotkeys no longer work. on IGEL OS?

I have a really simply question and I’m hoping it’s a simple mistake I’ve made somewhere. When I have a AD login setup, the context menu and hotkeys no longer

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February 19, 2021 IGEL Community Archives

How to install LIbreOffice Custom Partition on IGEL OS

Hello, I am new to IGEL so apologies in advance. I am trying to create a profile for open office using this link kb.igel.com/igelos-11.04/en/creating-a-profile-for-the-custom-partition-32868992.html and when I apply the profile

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February 19, 2021 IGEL Community Archives

How to deactivate the password dialog, when you set the thin client to factory default locally on the device via the boot menu?

Hi Guys, is it possible to deactivated the password dialog, when you like to set the thin client to factory default locally on the device via the boot menu? We

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February 18, 2021 IGEL Community Archives

Webcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS

Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI

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February 17, 2021 IGEL Community Archives

Can I set an IGEL OS endpoint name prior to imaging a computer with IGEL OSC?

Is there a way to set an endpoint name prior to imaging a computer with Igel OSC? For example, prior to imaging the computer, you can input a structure tag

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February 16, 2021 IGEL Community Archives

Looking for IGEL Cloud Gateway (ICG) Securtiy Best Practices

Good day! I need to check for information security of igel cloud gateway. Does anyone have any practice with this or maybe have some recommendations? Thank! Good morning Dmitry! What

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February 12, 2021 IGEL Community Archives

How to restart the IGEL OS onscreen keyboard using a command line/script after the RDP session is loaded?

Hi all. Is it possible to close and restart the onscreen keyboard using a command line/script after the RDP session is loaded? Using IGEL OS 11.04.240.01 Hi, basically you could

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