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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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Security Troubleshooting and Support Articles in the IGEL Community

October 6, 2023 IGEL Community Archives

How can we enable UMS to access the App Portal without Internet?

Hi, The company’s IGEL and UMS 6 are set to prohibit access to internet. We are currently planning to upgrade to UMS 12. How can we enable UMS to access

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October 3, 2023 IGEL Community Archives

Is anyone using openconnect for ISE dot1X auth and IGEL OS?

Is anyone using openconnect for ISE dot1X auth on network for ISE authentication? Not looking for vpn functionality 802.1x is built right into the OS, should be able to authenticate

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September 29, 2023 IGEL Community Archives

How to configure OpenVPN on IGEL OS?

I am trying to configure openvpn client to match the config file I have but not having success, does anyone have any input on which settings from the attached screenshot

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September 28, 2023 IGEL Community Archives

How to remove starter license on IGEL OS?

Hi Community, we recently added 9 new TCs to our running UMS. Unfortunately all of those new clients only use an “Starter license” although we have free “Workspace Edition” licenses

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September 27, 2023 IGEL Community Archives

Should igel 12 device be able to register with UMS without ICG?

Should igel 12 device be able to register with UMS without ICG or is the ICG now mandatory with newer igel 12’s? It should be able to register if the

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September 26, 2023 IGEL Community Archives

What happens when a ICG Certificate expires?

Can anyone advise what happens when the ICG SSL certificate expires? Will the ICG devices no longer be able to connect or will you just be unable to register any

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September 21, 2023 IGEL Community Archives

How does the Mac address passthrough work on IGEL OS?

Hi! A question regarding the new mac address pass-through feature in 11.08.440. The HP EliteBook devices we’re running Igel OS on right now don’t have an internal LAN nic, but

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September 20, 2023 IGEL Community Archives

How can I enable jobs in UMS if greyed out?

Hello All, I have a qq. How can I enable jobs in UMS. Currently, it is grayed. I believe I have admin access so I’m not sure why it’s not

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September 19, 2023 IGEL Community Archives

Is it possible to give the Chrome browser a fixed username and password for proxy authentication?

Hello. Is it possible to give the Chrome browser a fixed username and password for proxy authentication? In the GUI this option does not exist in the direct Chrome settings.

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September 12, 2023 IGEL Community Archives

How to add Openconnect options on IGEL OS?

Urgent ** Is there any chance to set the command line option “–useragent=AnyConnect” for VPN-OpenConnect. After a update on an external (Cisco)-VPN-Gateway all IGEL-Clients can not connect to the VPN

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