Hi, We have an issue that a UD3-Lx11 is not getting the EMP License. It is the first time that we use the EMP License. I added the Thinclient in
Continue readingSecurity Troubleshooting and Support Articles in the IGEL Community
Is it possible that the VNC mirroring is automatically confirmed?
Hello, is it possible that the VNC mirroring is automatically confirmed after a while if no user is working on the computer. Thanks Hello Aleksandar, no, unfortunately no. You would
Continue readingIssues during onboarding IGEL OS.
Good day everyone hope you’re doing well may i ask a question regarding UMS and OBS on Cosmos? I’ve setup UMS and Cosmos and OBS as described on the KB.
Continue readingHow to restrict the VNC Connection to IGEL OS?
Hello, we use VNC on Igel to remotely connect to the client, and we have configured on windows laptops a IP restriction for the client connections, is it possible to
Continue readingWhere is the Anyconnect connection file on IGEL OS?
Hi Everyone, We use a CP for Cisco Anyconnect and I am looking to remove old Anyconnect connections from the endpoint devices. Aside from going onto each device and removing
Continue readingDoes UMS log when users log into the UMS webapp or console?
Can/does UMS log when users log into the UMS webapp or console? I know it logs when they make changes to systems, shadow them, etc, but just wondering if it
Continue readingCan you change the remote shadow port to 443
Can you change the remote shadow port to 443 on a universal basis? (as opposed to entering each time) You mean inside the Universal Management Suite Java Console I guess?
Continue readinghow we can change the ums last known ip in admin settings?
Can you change the port used for ICG from the ICG side without running the installer? I would like to be able to quickly change the port for troubleshooting purposes
Continue readingNo watchdog defined at host on IGEL UMS
Trying to get the UMS load balancer to work. When I try to restart the Load balancer service on the lb server via ums console it gives errro “No watchdgo
Continue readingHow to get serial adapter working on IGEL OS and RDP RDS
Hello, I have a computer with igel os 11 installed and this device is managed by the ums. Now I want to open a RDP Session and want to “redirect”
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