We just ran a port scan from an outside security vendor and reports ports 5900 is unsecure and accessible via VNC. Is there a way to secure VNC as it’s
Continue readingShadowing Troubleshooting and Support Articles in the IGEL Community
Does IGEL OS store logs on VNC sessions?
Does IGEL OS store logs on VNC sessions? Yes —https://kb.igel.com/igelos-11.04/en/vnc-logging-32869878.html kb.igel.com/igelos-11.04/en/secure-shadowing-vnc-with-tls-ssl-32869867.html What if secure vnc wasnt used. Is there any logs for the standard vnc client? There are entries inside
Continue readingWhat port do I need open for IGEL ICG shadowing?
What port or ports do I need open for shadowing? We can shadow from are local IGEL server but anybody from their computer using USM Console can’t shadow into any
Continue readingCan IGEL ICG be implemented on AWS?
Can the ICG be implemented on AWS? Yes — For installing and deploying a working environment with the UMS (Universal Management Suite) and IGEL Cloud Gateway, you need the following
Continue readingAfter Upgrading to 11.04.100, the icons and font color settings appears to just be using “Optimized for dark background colors”
After upgrading to 11.04.100, the icons and font color settings doesn’t appear to be working properly for text under the desktop icons. It appears to just be using “Optimized for
Continue readingIs there a way to get the new IGEL UMS WebApp Shadowing working from an admin client instead of opening it on the server via the browser?
Is there a way to get the new WebApp Shadowing working from an admin client instead of opening it on the server via the browser? Can’t you open it in
Continue readingShadow an IGEL OS via IGEL Cloud Gateway (ICG)
I have UMS at the latest version, I have ICG at the latest version. I am trying to shadow an iGEL via ICG. I send the shadow request. The iGEL
Continue readingCan’t login to the IGEL thin client, how can I reset the profile or change the authentication method back to local user name / password ?
Hey guys, I encountered a tricky scenario 1. Installed IGEL OS on my Thin Client and everything works fine. 2. Using AD authentication 3. Accidentally, screw up the NameServer and
Continue readingIGEL ICG Error: Failed to register the device at UMS
I am not sure what I am doing wrong. The igel shows connected to the ICG but getting the following error. “Error: Failed to register the device at UMS.” This
Continue readingIGEL Releases UMS 6.05.100
IGEL RELEASES UMS 6.05.100 This is a big release and includes the NEW UMS Web App! What’s New: UMS 6.05.100 • New option to configure Windows firewall port exclusions in
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