Has anyone seen this error when imaging with the deployment appliance? “Could not download .inf file from 10.140.142.160/firmware/lxos.inf Rebooting….” We get this at what seems around the halfway mark of
Continue readingShadowing Troubleshooting and Support Articles in the IGEL Community
User’s receive error: ‘Shadowing Terminated’ when shadowing via UMS Web App
Hi when trying to shadow using the web UMS one of our users gets a message ‘Shadowing Terminated’, it must be a setting on her machine as it works on
Continue readingWhen does IGEL OS orange “updating” icon changes to green after updating device?
I’m updating our endpoints (UD2) from 11.04.100 to 11.04.240. I’m curios: At what point the orange “updating” icon changes to green? Because some I updated 2h ago still show that.
Continue readingMigrating to new IGEL UMS, thin clients do not receive the configuration from the new UMS server
I’m migrating from one UMS server to a new one. DB backup, license backup and restore worked well. I can see all thin clients from the new UMS server and
Continue readingCan’t shadow an IGEL OS device registered via an ICG
Good Morning Everyone. Looking for some advice. Having an issue making shadowing a device registered via an ICG. Internal shadowing no issues what so ever. I can reboot and push
Continue readingOn IGEL UMS HA shadowing only works from the main UMS server & on the “slave” UMS, all the devices show an exclamation mark
Question: Just upgraded UMS v5.0.8 to UMS 6.5.110 and also with HA, seems to work. Now i face two strange things: 1. in the “slave” UMS, all the devices show
Continue readingHow to deploy a IGEL Custom Partition via ICG
Hello! Looking to deploy a custom partition using ICG to remote IGEL clients (no LAN access). In a non-ICG setup you typically upload the .inf and .bz2 files to your
Continue readingHow to collect logs of IGEL OS shadow session attempts?
Hi, anyone can help me collect logs of shadow session attempt? I have issue that Shadow option works only when I’m connected to corporate network over one method (Direct access)
Continue readingHow to secure VNC on IGEL
We just ran a port scan from an outside security vendor and reports ports 5900 is unsecure and accessible via VNC. Is there a way to secure VNC as it’s
Continue readingDoes IGEL OS store logs on VNC sessions?
Does IGEL OS store logs on VNC sessions? Yes —https://kb.igel.com/igelos-11.04/en/vnc-logging-32869878.html kb.igel.com/igelos-11.04/en/secure-shadowing-vnc-with-tls-ssl-32869867.html What if secure vnc wasnt used. Is there any logs for the standard vnc client? There are entries inside
Continue reading