Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks
Continue readingStorage Troubleshooting and Support Articles in the IGEL Community
IGEL OS 11 gets slow after each an every build-upgrade?
OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingIGEL OS on Chromebook
Hi Everyone, I have a few questions regarding laptops and converting to IGEL. We recently are looking into using Chromebooks but since it mostly is HTML 5 based it may
Continue readingWhat are my options for updating IGEL OS firmware over IGEL ICG?
Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
Continue readingHelp as Microphone is not detected on IGEL OS
Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop
Continue readingIGEL OS devices boot to wrong time but when we click on the time it updates correctly?
Here’s another odd one: We set the date and time in a profile, and list our NTP servers. When some of the devices boot up, they show the wrong time.
Continue readingProblem with usb redirection with RDP sessions, copying to or from is nearly impossible
I have a problem with usb redirection with RDP sessions. It’s activated for Mass Storage devices. I can see the device and its contents. But copying to or from is
Continue readingUMS is running out to disk space, can I purge the ums_filetransfer folder?
Hey awesome people! I’ve currently got a server running UMS and got a notification yesterday it’s running out of storage. I noticed that the fold er C:Program Files (x86)IGELRemoteManagerrmguiserverwebappsums_filetransfer takes
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
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