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Storage Troubleshooting and Support Articles in the IGEL Community

May 18, 2021 IGEL Community Archives

NEW video – How to Enhance IGEL OS Security via the IGEL UMS

How to Enhance IGEL OS Security via the IGEL UMS Watch this IGEL Tech-Tips Tuesday video to learn how to enhance security and lockdown IGEL OS via the IGEL UMS.

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May 12, 2021 IGEL Community Archives

Webcam stays black when calling also when the screen is shared the image stays black using Slack from IGEL OS

Hi all, We are using iGel software on Dynabooks. We have Chromium and Firefox installed, The problem we are facing right now is that Slack isnt working correctly. Webcam stays

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April 28, 2021 IGEL Community Archives

If user removes SD Card on IGEL OS but not the reader the card reader is still visible but the SD card never comes up again

Good Morning! I have a question regarding SD Card Readers and I am sure, the answer where given 100 times, but I dont find them. On Igel OS 11.05.120 I

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April 27, 2021 IGEL Community Archives

How to run an executable on a mounted CD/USB in IGEL OS?

All , I followed the I followed this article to try and browse to that mounting point: kb.igel.com/igelos-11.03.500/en/adding-an-icon-for-browsing-removable-storage-27246193.html , and it works, but when I browse to a folder I

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April 23, 2021 IGEL Community Archives

Best way to update 1000+ IGEL OS end-points

I have read a lot of older posts on this subject, but nothing new. I need to update 1000+ end points with many at low bandwidth sites. I see the

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April 21, 2021 IGEL Community Archives

How to get a Networkmount(SMB Mount) and can open it like a explorer?

Hi Everybody, how can i get a Networkmount(SMB Mount) and can open it like a explorer ? i got the smb in the profile in network but how can i

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April 13, 2021 IGEL Community Archives

Problems redirecting our Philips Digital Pocket Memo 8000, audio stops working

We have some problems redirecting our Philips Digital Pocket Memo 8000. Redirecting the storage works fine. But after reconnecting the device, while the citrix Session is active, the audio stops

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April 3, 2021 IGEL Community Archives

After upgrading to IGEL OS 11 USB redirection in RDP sessions no longer works

Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks

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March 29, 2021 IGEL Community Archives

IGEL OS 11 gets slow after each an every build-upgrade?

OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for

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March 8, 2021 IGEL Community Archives

Can we delete some files on our IGEL UMS server since storage is getting low?

Hello, i wanted to delete some files on our UMS server since storage is getting small, and found the following folder. Is there a reason why this is so big?

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