Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update
Continue readingStorage Troubleshooting and Support Articles in the IGEL Community
How to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
Continue readingHelp as Microphone is not detected on IGEL OS
Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop
Continue readingIGEL OS devices boot to wrong time but when we click on the time it updates correctly?
Here’s another odd one: We set the date and time in a profile, and list our NTP servers. When some of the devices boot up, they show the wrong time.
Continue readingProblem with usb redirection with RDP sessions, copying to or from is nearly impossible
I have a problem with usb redirection with RDP sessions. It’s activated for Mass Storage devices. I can see the device and its contents. But copying to or from is
Continue readingUMS is running out to disk space, can I purge the ums_filetransfer folder?
Hey awesome people! I’ve currently got a server running UMS and got a notification yesterday it’s running out of storage. I noticed that the fold er C:Program Files (x86)IGELRemoteManagerrmguiserverwebappsums_filetransfer takes
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
Continue readingAfter Upgrading to IGEL OS 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete
Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem
Continue readingFujitsu device running IGEL OS is not recognizing USB stick
A USB stick is not recognized. IGEL OS 11.03.530 Fujitsu client Hi Richard, locally or in a session (which one)? In a VMWare horizon session Could you try to use
Continue readingHow much free space should be available on the IGEL UMS server at any given time?
How much free space should be available on the iGel drive on the IGEL UMS server at any given time? We are at about 4% free. It depends on how
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