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Storage Troubleshooting and Support Articles in the IGEL Community

November 18, 2020 IGEL Community Archives

How to troubleshoot IGEL OS thin clients restarting from time to time without reason?

Hi all! from today some of our thin clients are restarting from one to another moment – without any user action. sadly the logging was turned off til that –

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November 16, 2020 IGEL Community Archives

Insights on IGEL firmware updates for IGEL OS devices located remotely over ICG?

Hello all! I was wondering if anyone had any insight about IGEL firmware updates. If we have UMS and ICG setup for remote work scenarios where thin clients aren’t on

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November 13, 2020 IGEL Community Archives

How to Install the IGEL UMS Console on Remote PC

During the installation of the IGEL UMS, the administrator console was installed on the server, as shown above. If you wish to install it remotely, you can. This comes in

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November 9, 2020 IGEL Community Archives

IGEL OS 11 USB redirection in RDS not showing content of the drive?

Guys, think with me please; one of my customers are migrating their UD3-LX from OS10 to OS11. In OS 10 the USB redirection for USB Sticks worked fine. The same

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November 3, 2020 IGEL Community Archives

In the IGEL UMS Profile Accessories > Terminals > Local Terminal you have the option to set “Appliance Mode Access” – What is meant by that?

In the profile Accessories > Terminals > Local Terminal you have the option to set “Appliance Mode Access”. What is meant by that? The Appliance Mode is a fullscreen Session,

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October 30, 2020 IGEL Community Archives

USB webcams in combination with RDP on IGEL OS?

Hello, anyone using USB webcams in combination with RDP? I’m using UD3-LX51 devices and want to redirect USB webcams (different models already tried) but i can’t seem to get it

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October 27, 2020 IGEL Community Archives

Does IGEL OS encrypt the disk?

Does the IGEL Installation encrypt the disk? Not the entire disk but our own Partition and used storage part. Is there a document I can refer my VP to for

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October 23, 2020 IGEL Community Archives

Is it possible to update IGEL OS Clients Firmware over ICG?

Hi everyone, is it possible to update IGEL Clients Firmware over ICG? Hi, not directly, you have the ability to use the external storage: www.igelcommunity.com/igel-firmware-updates-guide Related: That guide should definitely

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October 20, 2020 IGEL Community Archives

USB CD-ROM redirection in Citrix on IGEL OS

I’m trying to test USB CD-ROM redirection in Citrix, but the first step is to confirm that I can actually access the contents locally. I see the device in System

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October 7, 2020 IGEL Community Archives

Dell Latitude 5400 gets stuck on IGEL Workspace logo on IGEL OS

Hello, i have try new Dell Latitude 5400 and sometimes the system IGEL don’t starts – get stuck on IGEL Workspace logo. If i restart the computer sometimes boot is

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