Hello, I’m experiencing an issue on UMS console where after downloading 11.03.500 IGEL OS 11 Firmware update, it got stuck on “Extract the firmware update file” Hello Will, if it
Continue readingStorage Troubleshooting and Support Articles in the IGEL Community
How to wipe the entire hard drive during the IGEL OS install using the installer?
Does anyone know if there is a way to have the entire hard drive wiped during the IGEL OS install using the installer? What portion of the hard drive is
Continue readingHow to allow the IGEL OS clients to access this resource for the firmware updates on remote storage?
I’m using an Ubuntu server for the ICG. I placed a mount point and have installed FTP to it. Can Someone point me to a resource that will detail the
Continue readingAfter upgrading to IGEL OS 11.03.500 some users complaining monitors are not staying in extended mode
Hello Everybody – I updated to the newest 11.03.500 build to be able to get access to CPs and I’ve got a few users who now have issues with their
Continue readingIGEL ICG Harddrive is full?
Hi! Our ICG Harddrive is full. Data space was increasing very fast the last days because of corona we are implementing a lot of ICG-Clients. Is there a solution? Hi
Continue readingHow to manually update the IGEL OS firmware without going through UMS?
Is it possible to manually update the firmware without going through UMS? I’m looking to create an IGEL image for SCCM deployment, and would like to update the firmware before
Continue readingTroubleshoot why I can’t UMS register a UDPocket through ICG?
Anyone know why I can’t UMS register a UDPocket through ICG? Or it fails. Can the firmware be to old? Firmware version: 10.04.100.01 (OS10). If so, how can I upgrade
Continue readingWhat’ the best way to use mobile devices (Android or iPhone) within a Citrix session on an IGEL OS?
What’ the best way to use mobile devices (Samsung Android or iPhone) within a Citrix session on an Igel UD3-LX 51? The user needs to access the photo’s located on
Continue readingDoes IGEL UMS have logs, or an audit trail?
I had a UMS admin push a profile to the global directory, causing a system wide reboot. Are there logs, or and audit trail that I can use to find
Continue readingDoes IGEL OS support drive encryption on either converted machines or IGEL thin client hardware?
Hi guys – I’m curious…does IGEL OS support drive encryption on either converted machines or IGEL thin client hardware? Hi Stuart, you mean like Bitlocker? We will introduce a Preboot
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