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IGEL Community Archives
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Touch Screens Troubleshooting and Support Articles in the IGEL Community

June 21, 2023 IGEL Community Archives

Is Multitouch supported for Citrix

Hi, We have a customer testing an IGEL UD7 with a 65″ multi-touchscreen connecting via RDP to a VM. Locally multitouch works fine, but fails within RDP session. He calibrates

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June 20, 2023 IGEL Community Archives

Install IGEL OS on a Dell Latitude rugged tablet

Trying to install on a Dell Latitude rugged tablet, but just get a really generic “Igel can’t be installed. Remove the USB and close the dialog to reboot.” is there

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May 6, 2021 IGEL Community Archives

Strange issue with IGEL UD2 / IGEL OS 11.02.150 upon reboot monitor goes to “No Signal” and does not reboot

Having a strange issue with my UD2-LX50 devices (11.02.150) where they are set to be powered on all the time and connected to a touchscreen monitor to DisplayPort. The issue

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January 11, 2021 IGEL Community Archives

Looking for adapter to convert DVI to DisplayPort

Hi, I want to connect a UD2 LX10 to a touch screen. Problem is that the UD2 only has DVI connection and my touch screen DP. I have found a

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December 18, 2020 IGEL Community Archives

Does IGEL OS + Touchscreen definitely doesn’t work with an RDS farm setup?

Hi all – my company currently has a few dozen IGEL W10IoT devices with IP-rated Philips B Line 222B9T Touchscreen monitors, installed in a Production environment. The thin clients connect

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December 15, 2020 IGEL Community Archives

Does IGEL OS support multi touch for pinch and zoom functionality?

Hi we have a customer who needs additional IGEL UD6-W10 but we can’t purchase any longer as they are end of life. What is the equivalent replacement as we needed

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September 18, 2020 IGEL Community Archives

IGEL UD pocket on the Microsoft Surface Pro

does anyone have experience running the UD pocket on the Surface Pros? The touchscreen doesn’t seem to work… Hi Mark, which Firmware are you running on? Did you enabled it:

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May 6, 2020 IGEL Community Archives

Can I use pictures (or other files) from a network path to display in the IGEL OS screensaver?

Hi everyone! Does anyone know if one can use pictures (or other files) from a network path to display in the screensaver? Hi Nelson, didn’t tested it for a long

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May 6, 2020 IGEL Community Archives

How to scroll on Firefox app using a touch screens on IGEL OS?

We have all in one computers with a touch screen. The touch works fine so far. However, I can’t find a setting anywhere to scroll with a finger in Firefox.

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February 26, 2020 IGEL Community Archives

Philips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140

Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but

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